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      West Shore Home

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      Appointment Coordinator Team Lead Interview

      27 May 2023
      Anonymous interview candidate
      Mechanicsburg, PA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at West Shore Home (Mechanicsburg, PA) in May 2023

      Interview

      Fairly standard interview, once you apply a recruiter reaches out typically within 48 hours to ask the basic introductory questions (why you chose that company/role, salary expectations, etc.). There were two personality/competency tests sent to be completed before an in-person interview would be scheduled. Flash forward to the in-person interview, I had a one-on-one with who I assumed to be the person I would be reporting to if I got hired. Again, standard interview questions that can be easily answered with the STAR method. Interviewer was very thorough and answered most of my prepared questions throughout the duration of the interview. Overall, the interview lasted about 40-45 minutes.

      Interview questions [1]

      Question 1

      Fairly standard questions. How would you handle _____ scenario, mostly around employee performance and team culture stuff. Only one question about handling poor customer experiences.
      Answer question
      avatar
      West Shore Home response
      3y
      Thank you for your review! We appreciate your detailed and honest feedback regarding the interview process.