Workable Customer Service Representative interview questions
based on 9 ratings - Updated 16 Jan 2026
Easyinterview difficulty
Mostly negativeinterview experience
How others got an interview
75%
Applied online
Applied online
13%
Employee referral
Employee referral
13%
In person
In person
Interview search
9 interviews
Viewing 1 - 5 of 9 Interviews
Workable interviews FAQs
Candidates applying for Customer Service Representative roles take an average of 36 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Workable overall takes an average of 21 days.
Common stages of the interview process at Workable as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 50%
Presentation: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
Standard process for a role in tech. Pretty fast from initial contact, recruiter was meh. Salary expectations did not align for me so we did not move forward, nothing negative towards the company.
Interview questions [1]
Question 1
Background experience, salary expectations, interest in role.
I applied through an employee referral. I interviewed at Workable (Athens, Athens, Attica) in Apr 2024
Interview
I applied and they asked me for a call immediately. Successfully, we had our first 30 mins call, the interviewer was literally in a rush, asking all the chat gpt first interview questions, on which I have prepared my chat gpt answers, so far zero interest in me as a person, as an individual, I felt like part of a mass talking with a robot. I passed the first introductive interview and then I was sent an assignemt which was so so dificult like I had applied for AI developer with 6 programming languages on Google, lol. I passed this too, and then the second interview comes, again, the role is for customer service, and I was asked the following question: How would you explain to your grandma what is Twitter? And I was like, inside me, what's going on, I am supposed to pick up phone calls for profile login issues, why should I go philosophical?
Interview questions [1]
Question 1
How would you explain to your grandma what is Twitter?
I applied online. The process took 1 week. I interviewed at Workable
Interview
Applied online, got contacted via email by the recruiter and had initial video screening. Recruiter was very young and at one point said they didn't know any parents besides their own. I found this statement very strange and implied no one with children worked at this company. The recruiter struggled to answer my role specific questions and said these would be better questions for the hiring manager however I didn't even get a chance to chat with the hiring manager. I was not a fan of their interviewing style it felt very dated and antiquated which was bizarre since its a hiring, HR platform. "Give me a strength, give me a weakness". I understand that this is a common interview question but I personally feel like this is such a dated question especially for a company who is attempting to revolutionize the hiring process. Every response to me answering the questions were "awesome", "cool". I also felt too old for the company and I'm 31.
Interview questions [4]
Question 1
What is one thing you did at your last job that you could take into this role?