I applied online. The process took 2 weeks. I interviewed at Zara (Sydney) in May 2019
Interview
Applied online and got an email for a group interview. At the group interview, I was required to partner up with someone and learn about them, then introduce them to the group. I was also required to role play scenarios that would happen in store.
Interview questions [1]
Question 1
Tell me about your previous customer service experience.
It was easy, they just ask the typical questions so no need to be scared. You choose which area you preferred and the most of the times they can find a store near you.
Interview questions [1]
Question 1
About my time schedule, if it is flexible or not etc
I applied through other source. I interviewed at Zara (Newcastle upon Tyne, England) in Aug 2025
Interview
no one knew who was meant to do the interview, it ended up being a group interview which was awkward, however on the up side, they did call me the next day to tell me i had the job
I applied online. The process took 2 days. I interviewed at Zara (Edinburgh, Scotland)
Interview
A one to one interview with a manager where they asked me a set of questions and wrote down my answers. Usual basic questions of if you've had to deal with difficult situations with customers.