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Zara Reviews

Updated 14 December 2017
1,617 reviews

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
506 Ratings

1,617 Employee Reviews

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Pros
  • Fast paced and there is almost always something to do (in 102 reviews)

  • Good pay and I had the incredible experience of having a great team around die to which work was almost always a pleasure (in 71 reviews)

Cons
More Pros and Cons

  1. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Bristol, England
    Current Employee - Part-time Sales Advisor in Bristol, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    Friendly staff
      Making new friends
    20% off discount
    flexibility

    Cons

    Bad Management
     No break sometimes
    Poor pay
    Long hours


  2. "Very good team on the shop floor and mutual respect between managers and workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    Managers helpful in ensuring you are part of the team. Get a 25% for all Inditex brands. Many managers (80%) are hired internally so there are lots of opportunities for progression

    Cons

    As Zara is a Spanish company, many of the Managers speak Spanish to each other which is unprofessional

    Advice to Management

    If you are working in England you should speak English at work


  3. "Zara Bond Street"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zara part-time (More than 3 years)

    Pros

    For those that say “Spanish people only work at Zara” you are hugely mistaken, my branch has a diverse workforce that has employees from all over the world.

    Promtions are not rewarded as a result of your ethnicity. They are awarded to those who work hard and show passion for the brand.

    Fantastic development oppertunties and a job that gives you a challenge everyday of your working life. If you want a “basic job” then you should be working at Tesco scanning potatoes and cabbages.

    Very kind and helpful workforce that seek to get the best out of you.

    Constantly talking to people so your people skills are prevelant.

    Managers give you responsibility if you work hard and show leadership qualities.

    Team building activities and a positive working environment.

    Cons

    Store closes at 10
    Uncomfortable uniform shoes!

    Advice to Management

    Carry on doing what you are doing and as you grow so will the brand!


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  5. Helpful (1)

    "terrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zara full-time (Less than a year)

    Pros

    - staff discount
    - friendly colleague
    - Christmas bonus

    Cons

    managers were very nasty, especially spanish ones
    crazy work load
    forget to have a life because it will be sucked by Zara

    Advice to Management

    To be aware that the worse they treat their employees, the less will be trusted


  6. Helpful (1)

    "ZARA Menswear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Kingston upon Thames, England
    Former Employee - Sales Assistant in Kingston upon Thames, England
    Doesn't Recommend
    Positive Outlook

    I worked at Zara part-time (More than a year)

    Pros

    Menswear was quiet during the week.
    Understanding manager

    Cons

    Managers can be rude and selfish
    Womenswear is hardwork
    Minimum wage salart

    Advice to Management

    Treat your stuff as humans


  7. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Zara part-time

    Pros

    25% staff discount on top of promotions and £55 christmas voucher.

    Cons

    Poor management, as staff are mostly European there can be a sort of cultural divide due to most people constantly talking in their languages


  8. "Okat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Zara part-time

    Pros

    Could have been better structured in terms of the training, but overall a good experience.

    A very friendly environement
    People were fun to work with

    Cons

    Not enough breaks
    Senior management was not very friendly
    Better conditions for employees to relax in

    Advice to Management

    Try and reduce turnover with regards to staff

    Focus more on quality hires

    A better ratio of male to female


  9. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Swansea, Wales
    Former Employee - Sales Assistant in Swansea, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara part-time (More than a year)

    Pros

    Good Discount and Good Pay

    Cons

    Busy working environment, a lot of technology


  10. "My experience at Zara was positive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara part-time (More than a year)

    Pros

    The best thing is the people I was working with. Coming for different country. Easy to follow the fashion trends.

    Cons

    Very important being fast... especially at the busy hours. Running the fitting room to have all the size in the shop floor

    Advice to Management

    Never forget that all of you started as a sales assistant.


  11. "Zara Brent Cross"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in London, England
    Former Employee - Cashier in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zara full-time (Less than a year)

    Pros

    25% staff discount
    Some friendly colleagues and helpful managers

    Cons

    Incredible attitude of the senior cashiers and some of the managers - rude, never taking your side in disputes with rude customeres when you did nothing wrong, not giving you a proper training but expecting you to work faster than humanly possible
    Very disorganised store
    Poor air conditioning in the store making the work unbearable!!

    Advice to Management

    Treat your staff better and explain things properly if you want them done properly.


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