Zara Reviews | Glassdoor.co.uk

Zara Reviews

Updated 16 August 2018
1,965 reviews

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3.0
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Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
621 Ratings

1,965 Employee Reviews

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Pros
  • "Great environment and fast paced" (in 110 reviews)

  • "meet amazing people, good pay, great experience good employee discount" (in 82 reviews)

Cons
  • "work life balance is low on times" (in 50 reviews)

  • "long hours take work home with you" (in 101 reviews)

More Pros and Cons

  1. "commercial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in London, England
    Current Employee - Visual Merchandiser in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zara full-time (More than 3 years)

    Pros

    Great team that makes your job easier.
    Good basic salary with very generous bonus every month.
    28 days of holiday per year.
    Promoting easily.

    Cons

    Dealing with customer service is usually the worst part of this company. Every Zara store is a very busy store, and sometimes the customer service provided is not as good as we would like to.
    Working weekend is also a con in this company.


  2. "Good-ish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Maidstone, England
    Former Employee - Cashier in Maidstone, England

    I worked at Zara (More than a year)

    Pros

    good community
    alright pay
    always had a laught

    Cons

    high pressure
    break room tiny
    can have unrealistic expectations

    Advice to Management

    smile.

  3. "Full time job in zara"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Zara full-time (More than a year)

    Pros

    I learned to work under big pressure, new skills and understanding of retail, stuff discount to all Inditex stores, development opportunities. I do advise this job for a people who are just starting out its a really good place to learn hard work and more about retail industry.

    Cons

    Pressured to do over time, stay longer, a lot of last minute changes in rota, Christmas and summer are busy time so a lot of over time is expected from you.

    Advice to Management

    Get more stuff in so that people don't have to work jobs for 3 people and do over time to achieve expectations . Customer service is getting really bad in stores as a result of hour cuts in stores and higher expectations with every month.( new tasks, new more difficult ways how to do thigs)


  4. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Zara part-time

    Pros

    The opportunity to work at ZARA I guess

    Cons

    I was so positive having the chance to work there, but since I have been there it has been such a horrid experience. Everyone speaks in their own language which is just rude. Everyone is negative minded and management also need some training in how to speak to people. The turnover of people is so bad, explains it. Do not recommend. The brand beautiful. The workplace and the people: NO

    Advice to Management

    Learn to speak to your staff properly, otherwise the best people will leave and find much better!!


  5. "Sales Associate at Zara"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zara part-time

    Pros

    Schedule is posted consistently and isn't randomly altered
    Training occurs immediately and is thorough re: systems and procedures
    IT system is easier to use and is more integrated than in other retail brands

    Cons

    Favouritism (or dislike) from managers can stall promotions despite experience

    Advice to Management

    If another manager recommends a promotion, don't disregard it because of personal feeling for the manager or employee in question.


  6. "Good!"

    StarStarStarStarStar
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at Zara full-time

    Pros

    I was working full time there for almost one year and the team is really good

    Cons

    Shorts of staff all the time

    Advice to Management

    More care about the team


  7. "great job to start with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Zara part-time

    Pros

    staff is friendly and 20%discount

    Cons

    long working hours, late shift

  8. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Guildford, England
    Current Employee - Sales Assistant in Guildford, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    Good overall payment and discount

    Cons

    Not enough staff/ unstable team


  9. "Sales assistant"

    StarStarStarStarStar
    Former Employee - Sales Associate in Reading, England
    Former Employee - Sales Associate in Reading, England
    Doesn't Recommend

    I worked at Zara (Less than a year)

    Pros

    always busy so shifts flew by

    Cons

    Line manager didnt accept their own mistakes or take into consideration my maximum hours per week
    Under staffed making working there very stressful and not worth it
    NEVER finishing on time (always 1 hour later)


  10. "Rude customers you're expected to deal with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zara (More than a year)

    Pros

    Commission , double pay on New year's

    Cons

    Boxing day sales was like the tube during rush hour
    Rude management who are taught to treat you like rubbish
    Values of company seem to be to demean you


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