Zara Reviews | Glassdoor.co.uk

Zara Reviews

Updated 19 March 2019
2,294 reviews

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3.0
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Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
723 Ratings

Employee Reviews

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Pros
  • "Fast paced environment and cute clothes" (in 128 reviews)

  • "Good pay for retail and there's an increase in hourly rate each year as an employee" (in 91 reviews)

Cons
  • "Work/life balance is not very good, as your rota can change a lot due to bussiness needs" (in 59 reviews)

  • "Long hours and long time spent closing" (in 115 reviews)

More Pros and Cons

  1. "good workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Leeds, England
    Current Employee - Cashier in Leeds, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    good salary, flexible hours, Inditex discount

    Cons

    nothing major, maybe working on holidays but it's well paid anyway so not really a con


  2. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zara part-time (More than a year)

    Pros

    Flexible working hours
    Nice environment
    Diversity in tasks

    Cons

    Very busy sometimes
    Managers expect you to do too much in little time

  3. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zara part-time

    Pros

    Very good staff discount. Best part

    Cons

    Very hard work if you're based in stock room


  4. "Nice benefits, not flexible rota"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in London, England
    Current Employee - Cashier in London, England

    I have been working at Zara part-time (Less than a year)

    Pros

    The sales commission together with city weighting made a huge part of my salary even though the hourly pay was quite low (£8 per hour). They were sticking to the contract hours with some extra shifts from time to time.

    Cons

    Hourly pay could definitely be better. Most of the staff is Spanish and cannot speak properly English. I have been called by managers almost every single day because of various problems - they messed up rotas, didn’t update it after imposing some changes or just simply called with some not urgent questions that might have been asked at work as well.

    Advice to Management

    Don’t call your staff on their days off!
    Plan better the rotas, part timers working 20 hours might do it in 2-3 days, not necessarily want it spread around 5 days - it’s London, usually getting to the workplace isn’t just 5 min.


  5. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara full-time

    Pros

    A high end fashion retailer but at great prices, a fast pace turnover store, great for internal promotions

    Cons

    in london stores staff are mostly spanish and speak little english


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara full-time (More than 3 years)

    Pros

    Lovely co workers who keep the morale high.

    Cons

    Very fast faced for a retail role.

    Advice to Management

    Better management of staff rotation on the shop floor.


  7. "Very good and formative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Zara full-time (Less than a year)

    Pros

    Best reason very good discount

    Cons

    No downsides only good thing

    Advice to Management

    No

  8. "Visual commercial"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara full-time (Less than a year)

    Pros

    Relatively good pay , nice colleges

    Cons

    Very long hours
    The training


  9. "Amazing opportunities but bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial in London, England
    Former Employee - Commercial in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zara full-time (More than a year)

    Pros

    Good experience in a really competitive company
    Good salary and commission rate
    Nice team
    Lot of opportunities to grow in the company

    Cons

    Management
    Lack of support during training
    Management is not supportive and does not motivate the team

    Advice to Management

    I think the company should try to keep who really wants to stay instead of let people escape; they need to get feedback from staff constantly not just during the first week; Many time managers are not professional and they normally do not give support to the team; they pretend from trainees to ask questions but you cannot really ask questions about something you are supposed to learn; Rotas must be same for everyone: I did not have a weekend off in six months;


  10. "Good pay but hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara part-time

    Pros

    salary
    team
    speed environment but management helps you

    Cons

    internal progression but sometimes there is just no positions available, which you don't expect from such a big group (Inditex)