Zara Reviews | Glassdoor.co.uk

Zara Reviews

Updated 19 October 2018
2,074 reviews

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3.0
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Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
652 Ratings

2,074 Employee Reviews

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Pros
  • "fast paced working environment;" (in 116 reviews)

  • "meet amazing people, good pay, great experience good employee discount" (in 87 reviews)

Cons
More Pros and Cons

  1. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara part-time

    Pros

    Enjoyable working as a sales assistant with colleagues who like and know fashion.

    Cons

    Sometimes you feel you are being under paid for the work you do.


  2. "Not bad, Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in London, England
    Former Employee - Cashier in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Zara part-time (More than a year)

    Pros

    Great, busy environment
    Meet great work colleagues
    Perfect for those who have a passion for fashion and styling
    25% discount
    £55 Christmas gift voucher

    Cons

    Long hours
    Rude managers
    Poor management
    Progression based on managers discretion and not effort or ability.
    Not paid for overtime majority of time.
    Regional, Directors and overall in store management have littler respect for the hard working sales assistants and cashiers at the bottom of the hierarchy!

    Advice to Management

    All the managers need SERIOUS training on working with people! They need a whole new management method, throw out the army camp training methods and actually treat workers with respect and understanding.

  3. "Zara"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great pay and a great discount rate

    Cons

    Always understaffed and you are left on your own at times


  4. "Average company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Could apply for overtime which made it better

    Cons

    Long hours Lackluster management Average pay


  5. "Work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    A great opportunity to start developing your career. Everyone is friendly and helpful. Good salary and commission.

    Cons

    The store in White City is very busy and there are too many tasks to be performed at the same time. There is not enough staff to handle the large amount of customers efficiently hence why they become rude and inpatient.

    Advice to Management

    Well done for being able to manage such a big and important store!


  6. "Stockroom Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Discounts, 5 weeks of holiday per year, opportunities to grow internally

    Cons

    Quite a stressful environment especially during sales, management can sometimes show favoritism


  7. "Great management, lovely environment, very understaffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chester, England
    Former Employee - Retail Sales Associate in Chester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Zara part-time (More than a year)

    Pros

    Morning meetings, very good management and training

    Cons

    Extremely under staffed and hectic

    Advice to Management

    More staff to spread the workload and keep ontop of store appearance.

  8. "Zars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in London, England
    Current Employee - Cashier in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    Team very helpful and motivated

    Cons

    Most of the people do part-time


  9. "Sales Associaate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good retail experience in a fast paced enviroment

    Cons

    Hours can be long and very busy


  10. "Change the management immediately"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara part-time

    Pros

    Amazing colleagues and some good managers

    Cons

    Last minute changes in work schedule
    Harsh hours
    No benefits


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