Zara Reviews | Glassdoor.co.uk

Zara Reviews

Updated 15 January 2019
2,199 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
692 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "fast paced working environment;" (in 127 reviews)

  • "Good pay for retail and there's an increase in hourly rate each year as an employee" (in 90 reviews)

Cons
  • "Work/life balance is not very good, as your rota can change a lot due to bussiness needs" (in 56 reviews)

  • "Long hours standing, no other cons" (in 112 reviews)

More Pros and Cons

  1. "good workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Leeds, England
    Current Employee - Cashier in Leeds, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Zara part-time (Less than a year)

    Pros

    good salary, flexible hours, Inditex discount

    Cons

    nothing major, maybe working on holidays but it's well paid anyway so not really a con


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Manchester, England
    Current Employee - Sales Assistant in Manchester, England

    I have been working at Zara (More than a year)

    Pros

    Nice staff and opportunity to meet new people

    Cons

    Poor management. Some of them probably too young for the position

  3. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara full-time (More than 3 years)

    Pros

    you have 25%discount for product even on sale items. Fresh fruit basket every day, discount for gym membership. There is RFID system integrated which allows replenishement to be done in very effective way.
    Posibility to grow in the company if you have people focused manager.
    All zara experience depends on the management. If manager is able to keep stress inside for staff not to notice it, you will have a nice experience.

    Cons

    It's really fast paces environment. Even if you want to learn and train other people to grow, you don't always have time for that, as hours in all the stores are being cut, productivity increased and you are being pushed to the limits. And its not only in the stores that hours are cut off, but also in head office. Everyone is just tired and its sad, as the way company works in some aspects is amazing.
    Sometimes you work in your store, and are used to it, and then regional HR will come and tell you that you will be working in other store from next week. Head office has plan for all their managers to move between stores 2 times in a year. Work/life balance is not very good, as your rota can change a lot due to bussiness needs. Also managers needs to do overtime if something isn't done and not be paid for it.

    Advice to Management

    Advice would be for management not to forget people that are working for you. There is usually people that have potential and deserve to grow.
    Regional team and people from head office should be nicer to their managers in the stores. Stop pushing your managers as they are overworked already and being rude with them won't going to achieve anything.


  4. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Aberdeen, Scotland
    Former Employee - Sales Assistant in Aberdeen, Scotland
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Zara part-time (More than 3 years)

    Pros

    good money including service award, commision

    Cons

    fast-paced environment, extremely strict rules to follow, unprofessional management

    Advice to Management

    use your brain


  5. "Part time job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I has a good staff

    Cons

    Hectic environment all the time


  6. "Great time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zara part-time

    Pros

    Great team and communication. Commission was great also

    Cons

    Only complaint is that the store was often too cold


  7. "Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Zara full-time

    Pros

    Always have something to do, friendly colleagues

    Cons

    Rude customers, not the best pay

  8. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zara part-time

    Pros

    the team is very friendly

    Cons

    It gets very busy during weekends which can be unbearable


  9. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    great pay

    great employee discount

    Cons

    a lot of late hours
    fast paced
    no proper explanantion


  10. "good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Zara part-time

    Pros

    Good salary and staff discount

    Cons

    tedious work, changes in the rota