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      Customer Success Manager II Interview

      3 May 2022
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ZoomInfo (Salt Lake City, UT) in Oct 2021

      Interview

      I felt that it was clear, concise, and fairly quick! The test was kind of hard but it wasn't terrible by any means. I loved meeting everyone in different departments and feeling a sense of warmth. It made my unease was settled very quickly after speaking with Nicole in recruiting the first time!

      Interview questions [1]

      Question 1

      Q: This isn't a normal CSM position, we do expect a lot from these roles as we don't see our tasks as a "check the box" type of format, can you handle this type of responsibility with a book of ~150 clients?
      1 Answer