first direct interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 6%RecruiterRecruiter
- 6%OtherOther
- 6%Employee referralEmployee referral
Interview search
61 interviews
first direct interviews FAQs
- Glassdoor users rated their interview experience at first direct as 62.7% positive with a difficulty rating score of 3.03 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Advisor and Customer Representative rated their interviews as the hardest, whereas interviews for Bar Staff and Customer Service Representative (CSR) roles were rated as the easiest.
- The hiring process at first direct takes an average of 29 days when considering 59 user submitted interviews across all job titles. Candidates applying for Mortgage Associate had the quickest hiring process (on average 8 days), whereas Customer Representative roles had the slowest hiring process (on average 67 days).
- Common stages of the interview process at first direct according to 59 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 22%
Skills test: 15%
Background check: 13%
Drug test: 7%
Presentation: 6%
Group panel interview: 5%
Other: 3%
Personality test: 3%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(157) ;
- Customer Service Representative (CSR)(10) ;
- Team Manager(10) ;
- Customer Representative(8) ;
- Customer Service(7) ;
- Mortgage Advisor(6) ;
- Customer Advisor(5) ;
- Customer Service Advisor(5) ;
- Manager(5) ;
- Mortgage Associate(5) ;
- Banking Advisor(3) ;
- Call Center Representative(3) ;
- Cusromer Service Representative(3) ;
- Software Engineer(3) ;
- Team Leader(3) .
