Own end-to-end delivery of all features, live ops content, and new product initiatives.
Ensure consistent delivery against quality, timeline, and budget commitments.
Lead long-range planning, capacity modelling, and resource allocation across the game team.
Continuously optimise team efficiency through data-driven planning and KPI frameworks.
Drive alignment across Product, Design, Engineering, Art, QA, and Analytics.
Foster a culture of ownership, accountability, and transparency.
Drive continuous improvement in how we leverage global and distributed development.
Build strong relationships with external teams, creating a “one team” operating model.
Partner with Finance and Operations to manage forecasting, budget tracking, and cost optimisation.
Drive operational efficiency, identifying opportunities to maximise ROI.
Define and evolve best-in-class production processes for a live service environment.
Lead major transformation initiatives, including AI/ML-enabled workflows where applicable.
Lead, coach, and develop a high-performing production organisation.
Model inclusive leadership and foster strong collaboration across disciplines and cultures.
Partner with studio leadership to shape long-term strategy, operating models, and growth plans.
Act as a thought partner to the Head of Operations and GM, with increasing scope over time.
10+ years in production, program management, or operations within game development or similar environments.
Experience working with external partners or distributed development teams.
Exceptional leadership, communication, and stakeholder management skills.
Financial acumen, including budget management and forecasting.
Builds alignment across diverse teams and drives outcomes.
Operates with a studio-first mindset, thinking beyond immediate team boundaries.
Experience in mobile free-to-play games.
Familiarity with AI/ML applications in content or production pipelines.
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