The School of Physics, Engineering and Technology brings physicists and engineers together to push the frontiers of knowledge, foster innovation and meet the grand challenges facing society. Our aim is to deliver world-leading research in both fundamental and applied areas whilst developing new technologies that work for the public good, in an environment where everyone can thrive.

As a School, equality, diversity, and inclusion are central to our culture and we strive to provide a working environment which allows all staff and students to contribute fully, to flourish, and to excel. We aim to ensure that there is a supportive and egalitarian culture at all levels and across all staff groups and offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds. We are proud to hold Juno Champion and Athena Swan silver awards, which recognise our commitment to creating an equitable and fully inclusive environment in which staff and students can thrive. We aim to inspire young people to engage with science and engineering through our outreach work.

Our Student Services Team is committed to supporting the provision of an excellent student experience and we work closely with students, academic staff and colleagues in other professional services to this end. This role is ideal for someone who is passionate about working with students, making a difference and efficient and effective administration. The ideal candidate is an excellent communicator, good at developing relationships, with keen attention to detail and a focus on continuous improvement.

Role

Our Student Services Administrator role is busy and varied, involving daily contact with academic staff, students and colleagues from professional support services. Role-holders will have the ability to produce high quality work under pressure with attention to detail at all times. Communication and interpersonal skills are vital and role-holders will have the ability to multitask and prioritise. You will gain a good working knowledge of School and University information systems and student-related policies and procedures and use this knowledge to provide effective and efficient administrative support.

Skills, Experience & Qualification needed

You will have the following abilities

• To manage your own workload and prioritise tasks, producing work to a high standard
• To accurately record, analyse, interpret and report information/data
• To communicate effectively in verbal and written formats
• To organise activities and resources
• To use digital technologies including Google applications and/or Microsoft Office

Interview date: To be confirmed

For informal enquiries: please contact Camilla Danese by emailing camilla.danese@york.ac.uk or contact Bryan Hughes via bryan.hughes@york.ac.uk.

Condition of employment

This role is exempt from the Rehabilitation of Offenders Act. Consequently, all applicants will be asked to declare both unspent and spent convictions on their application form.

Appointment of the successful candidate will be conditional on a Disclosure and Barring Service check.

The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum (essential) criteria for each position will be offered an interview. Read more about the University of York’s commitments under the Disability Confident scheme.