London Permanent - Full Time
The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.
Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.
The Analytics Product Engineering team at The Fidelis Partnership (TFP) builds and manages a bespoke analytical platform that powers our partnership-driven business model. We combine actuarial expertise with advanced technology to deliver innovative, scalable solutions.
The Platform Engineer partners with the Analytics product engineering team to design, build and operate platform capabilities that enable our market leading high-performance, distributed computing products to run reliably, securely and efficiently at scale. This includes infrastructure automation, runtime orchestration, CI/CD enablement, observability and performance optimisation.
You will work closely with software engineers, data scientists, product owners, delivery leads, and central IT to define and deliver the platform roadmap, balancing speed, control and resilience in a regulated environment.
- Define and execute the platform engineering strategy and roadmap aligned to analytics product needs.
- Design and operate distributed runtime environments including compute orchestration and workload scheduling.
- Implement Infrastructure as Code (IaC) and automated environment provisioning.
- Build and maintain CI/CD pipelines supporting distributed systems and shared components.
- Implement observability through logging, metrics and alerting, improving platform reliability and debuggability.
- Monitor and optimise system performance, throughput and resource utilisation.
- Ensure platform security, access control and compliance with internal standards.
- Own and maintain operational documentation, runbooks and support procedures to ensure continuity of service.
- Establish knowledge-sharing and cross-training practices to reduce single points of failure.
- Ensure key platform processes are documented, repeatable and transferable across the team.
- Support resilience through shared ownership of critical platform components, releases and incident response.
- Collaborate with engineering squads and stakeholders to drive adoption of platform capabilities and standards.
- At least 7 years of experience in platform engineering, DevOps or Site Reliability Engineering supporting distributed, high performance compute systems, ideally with Microsoft HPC in a Windows Server environment.
- Strong experience with hybrid, bare metal and virtualized infrastructure environments.
- Strong understanding of networking, security and access control principles and components, including Microsoft Entra (Active Directory).
- Extensive applied experience of observability practices including logging, monitoring and alerting (e.g. SolarWinds).
- Practical experience of commissioning and maintaining Microsoft SQL Server installations.
- Experience designing, deploying and maintaining containerisation and orchestration solutions (e.g. Docker, Kubernetes) a significant plus.
- Experience of using Infrastructure as Code tools such as Terraform or Bicep for definition and management of environments a significant plus.
- Experience building CI/CD pipelines (e.g. Azure DevOps) a plus.
- Solid experience of provisioning and managing storage, backup/restore and Disaster Recovery solutions.
- Strong communication and stakeholder engagement skills.
The Fidelis Partnership Ethos
At The Fidelis Partnership, we aim to be different while making a difference.
- We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence.
- Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space.
- We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader.
- We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals.
- We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide
Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.
Diversity, Equity & Inclusion
Diversity & Inclusion in the workplace
- Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community
- We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes
- This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups
- We aim to maintain a focus on equal opportunities across all stages of hiring process
- We measure and minimise the pay gap where possible.
Bring Your Whole Self to Work
Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.
To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact fidelis@avenciaconsulting.com to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
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