Working at ASK Italian |

ASK Italian Overview

London, England
1001 to 5000 employees
Company - Private
Casual Restaurant
£500 million to £1 billion (GBP) per year

Company Updates

  • A huge congratulations to Rhys who has graduated as an Assistant Manger following his journey from a Team Member to an Assistant Manager. During his Apprenticeship Programme, Rhys has gained some valuable knowledge and skills as well as a change in his behaviour in line with our ASK Italian CAPI qualities. He is now very close in moving forward into Gateway for his end point assessment and gaining his level 3 qualification in Hospitality Management! If you are interested in doing the same then please email to hear more about our Apprentice programme #weareASKitalian #NAW2019

  • Last week we ran our very first 2-day Area Support Trainer Roadshow – 30 General Manager’s, Head Chef’s and Assistant Managers were invited to come along and develop their skills, knowledge and behaviours in all areas of Training, Coaching and Delivering Feedback. Development and progression is continuously spoken about here at ASK Italian and our AST’s support the inductions of our new Managers to the business, our New Menu Training and support the People Team in landing our Journey programme.

    A huge thank you to all of our awesome AST’s!

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ASK Italian – Why Work For Us?

At ASK Italian we want people to do more than eat Italian food, we want them to eat like an Italian - to enjoy the entire experience and escape from the day to day

The key to all of our success is the ASK Factor meaning we are confident, engaging, ambitious, genuine and we love to be a bit cheeky. Sound familiar?

So, if you are interested in creating great Italian food from the freshest ingredients and serving it in dishes that demand attention this could be the start of something special... 


Our people are the most important part of our business so join our family and you'll be supported in your career journey, whatever route you take and however far you'd like to go.

With 70% internal development we are proud to support you thorugh our award-winning career development programme called the ASK Italian Journey and we will give you an amazing Italian Education too!

Adam joined ASK Italian back in 2009 and has been promoted into a number of positions including General Manager, BOH Training Manager, Operations Manager, New Openings Operations Manager and more recently to Senior Operations Manager.

Why did you choose a career in Hospitality?

Like most people, you kind of fall into it.. I started working in the kitchen of my local restaurant at Mill House Inns at 14 and quickly got hooked on preparing and cooking food. I enjoyed the energy in the kitchen and discovered a passion for food and thrived on working in a team. I progressed to be Head Chef leading a team of 12 at the age of 17 then went on to become Assistant Manager then Deputy Manager!

What were you doing before ASK Italian?

I was at Caffé Nero for 3 years as a General Manager in Hull and also supported in opening up new stores in the business. I was tasked in setting up high performing teams and Hull was recognised as a site with exceptional standards and training. After Nero I then went to Barracuda Bars as a Relief Manager taking on difficult situations in restaurants and bars which needed stewardship within short time periods. Overseeing 16 restaurants and bars at Barracuda it gave me experience that I use to this day. I then returned to Mill House Inns as a GM for a flagship restaurant and now with ASK Italian!

What do you do in your day to day role?

I lead all new opening restaurants at ASK Italian from acquiring a site, supporting the recruitment of great talent, building great teams and working with Head Office teams to put together a robust new openings plan. I also support in the transformations of existing sites to ensure a smooth process that allows our great teams to develop and build after a refurbishment.

What excites you about ASK Italian at the moment?

Same thing as the reason I joined ASK Italian 7 years ago – the amazing food that I’m proud to serve every day! The food stops conversation and the focus on the development of our people is the heart and soul of our business - working with good people is easy!

What advice would you give someone who wants a career in Hospitality?

Remember that through a positive outlook and a focus on the customer you can deliver an exceptional customer experience – and most importantly you can enjoy something that you care passionately about. For anyone looking to progress it’s good to have a thirst for knowledge and a willingness to self-improve every day.

The Ask Italian Apprenticeship programme is a year long development plan that is open to Team Members who are looking to become future leaders in our business.


We will help you to develop your knowledge, skills & behaviours to grow your career and graduate as either a 2nd Chef or Assistant Manager and ensure you have all the skills you need to grdauate in to your management role.


You will have our full support as you commit to a bespoke learning plan that will include workshops, interactive workbooks and modules


On graduating the programme, you will receive a Nationally Recognised Level 3 Apprenticeship certificate in either the Hospitality Supervisor or Senior Production Chef .

Some Basic Criteria:

  • You NEED be over 18 years old (to be able to work in our kitchens) .
  • You MUST have lived in the EEA for over 3 years (there are some exceptions to this, contact our Apprenticeship Manager for more details) & currently be working in England
  • You MUST have at least Level 2 (GSCE grade A*-C or equivelent) in both Maths & English
  • You MUST be committed to complete the full programme



Like many things in life, good things start with a great conversation so if this is something that excites you, submit your application, along with a 30 second video telling us why you want to apply for the programme to:

At ASK Italian we strive to give every customer a Great Hello, the same welcome, care and attention that we give our friends or family. And we want to show you as a new starter the same consideration. It’s a warm embrace, a sense of belonging, and an important step towards the beginning of a great career with us!

Our values and beliefs are packed full of Italian attitude and underpin everything that we do. This passion we share with our customers and (just as importantly) our teams.

Day One in the ASK Italian Journey brings this to life. Your THIS IS ASK ITALIAN session is our first opportunity to show you all about us...

ASK Italian Reviews

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ASK Italian Managing Director Harry Heeley
Harry Heeley
25 Ratings
  • Featured Review

    Helpful (1)

    "ASK Italian - my best journey yet..."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Positive Outlook
    Approves of CEO

    I have been working at ASK Italian full-time (Less than a year)


    Everyday I continue to feel that amazing ASK Italian welcome no matter who you speak to

    Head office is bursting with great energy and fun attitudes, just like the restaurant teams

    The amazing team support and eagerness to share their wisdom has been so crucial to my development throughout the last 9 months


    Although we are always on the look out for ways to make ASK Italian better and move forward in this ever evolving 21st century - keep going! There is so much technology out there to explore with our restaurants.

    Advice to Management

    Keep valuing everyone like you do and in return they will thrive alongside ASK Italian

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ASK Italian Photos

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ASK Italian photo of: ASK Italian
ASK Italian photo of: ASK Italian
ASK Italian photo of: ASK Italian
ASK Italian photo of: ASK Italian
ASK Italian photo of: General Manager & Head Chef Roadshow
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ASK Italian Interviews



Getting an Interview

Getting an Interview





    Assistant Manager Interview

    Anonymous Employee in Royal Leamington Spa, England
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at ASK Italian (Royal Leamington Spa, England) in June 2017.


    Had the interview with the General Manager and the Operations Manager, both of them being very open and friendly. Interview took around 30 minutes. Got an offer the next day and accepted.

    Interview Questions

    • Tell me about yourself
      What is your biggest weakness   1 Answer
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ASK Italian Awards & Accolades

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