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Citizens Overview

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Providence, RI (US)
10000+ employees
1988
Company - Public (CFG)
Banks & Building Societies
£5 to £10 billion (GBP) per year
Competitors

J.P. Morgan, KeyBank, Bank of America

Citizens is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where our roots date back to 1828, we are an award-winning bank that offers retail and commercial banking products and services to individuals ... Read more

Mission: It's simple – help our customers, colleagues and communities reach their potential.

Citizens Reviews

  • "Good"

    StarStarStarStarStar
    Former Employee - Analyst in London, England
    Former Employee - Analyst in London, England

    I worked at Citizens full-time

    Pros

    pretty good compensation for the job

    Cons

    hours can be very long

See All 2,521 Reviews

Citizens Photos

Citizens photo of: Volunteering Event for Habitat for Humanity in Nashville, TN
Citizens photo of: Community captain and colleague Megan embraces volunteering.
Citizens photo of: Executive Leadership Group members go shopping to support holiday giving efforts
Citizens photo of: Breaking ground at our new Johnston, RI campus.
Citizens photo of: Honoring exceptional colleagues at our Credo Champions event.
Citizens photo of: Ballpark Banker colleagues engage with customers at Citizens Bank Park
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Citizens Interviews

Experience

Experience
60%
23%
17%

Getting an Interview

Getting an Interview
62%
12%
9%
7
6
2
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Pod Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ weeks. I interviewed at Citizens.

    Interview

    Everyone that I spoke to were very professional and welcoming. I feel that the various teams work together to achieve common goals. The process moved forward timely and I was kept well informed.

    Interview Questions

See All 486 Interviews

Company Updates

  • Citizens is committed to marking 2021’s MLK Day of observance by sponsoring meaningful events through nonprofit partners in Boston, New Haven, Providence, Philadelphia, Pittsburgh and Detroit that celebrate service, diversity and inclusion. Our colleagues play a vital role by volunteering their time for these events to ensure they are available for the public to enjoy, whether they be in person or virtual. If you're local to one of these areas, we encourage you to check out what events are being held and see how you can get involved!

  • Everyone is looking forward to starting fresh in 2021. For many, a new year brings sentiments of hope and healing. For others, it’s a time to begin a new career journey; and we hope you’ll start your search with Citizens! Our colleagues are a huge part of what makes us special, and you can be part of that too! Choosing to join us means you would have a comprehensive benefits package that includes health benefits, generous time off, a 401(k) match, as well as a robust educational assistance program. But that’s not all. We also offer countless opportunities for professional growth. Join us today!

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Citizens Awards & Accolades

  • America's Best Employers for Diversity, Forbes, 2019
  • Best Banks, Forbes, 2020
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