Mission We Live Our Values, Right Down to Our Organizational Structure
We recognize that our clients and the employees who serve them directly play the most pivotal role in EngageSmart’s ongoing success. That’s why we’ve adopted an Inverted Pyramid organizational structure. We put the people who matter most—our customers, and our employees who serve them—at the top of the pyramid. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization.
Description EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. EngageSmart offers single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud, and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. As of September 30, 2023, EngageSmart serves 116,200 customers in the SMB Solutions segment and 3,400 customers in the Enterprise Solutions segment across several core verticals: Health & Wellness, Government, Utilities, Financial Services, and Giving. For more information, visit www.engagesmart.com and follow us on LinkedIn.
EngageSmart has an employee rating of 4.5 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The EngageSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Overall, 94% of employees would recommend working at EngageSmart to a friend. This is based on 22 anonymously submitted reviews on Glassdoor.
40% of job seekers rate their interview experience at EngageSmart as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at EngageSmart.