Description IPI - The Exceptional Customer Contact Specialists
IPI is purpose led and passionate about working with our clients so that they can provide their people and customers with an exceptional contact experience.
IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.
We provide: bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.
Behind every IPI solution stands a diverse and dedicated team with extensive consulting, contact centre, cloud, security and digital transformation expertise, with a sharp focus on customer success. We see each of our clients as a partner in innovation.
We are dedicated to our people and values, actively encouraging our people to own it, aim higher, succeed together and always evolve.
We are proud of our diverse group of people and the value they add to each other and our clients. We value diversity in beliefs, backgrounds, and skills. IPI believes in creating a culture and environment where our people are encouraged to be who they are and feel part of an amazing team.
IP Integration has an employee rating of 4.2 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IP Integration employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).