Key Group Overview

  • Preston, United Kingdom
  • 201 to 500 Employees
  • 1998
  • Company - Private
  • Brokerage Service
  • Unknown / Non-Applicable

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At Key Group, we are here to help people finance a better retirement. We are the later life lending experts, with a market leading specialism in equity release. We offer financial advice and solutions to help homeowners across the UK unlock a better retirement by accessing the ...
Mission: Our mission is to be the UK's leading later life lending company.

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Key Group Reviews

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Simon Thompson
Simon Thompson
0 Rating
Current Employee

"Great to work for"

Aug 25, 2021 - Operations Consultant in Preston, North West England, England, England
Positive Outlook
Approves of CEO


Flexibility. Friendly attitude. The team are all pulling in the same direction. Good holidays


Awkward to reach the office by road due to traffic
See All 68 Reviews

Diversity & Inclusion at Key Group

(9 reviews)

Key Group Photos

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Key Group Interviews

Getting an Interview
Recruitment Agency100%

  1. Internal Communications Interview

    Anonymous Employee in United Kingdom
    No Offer
    Negative Experience
    Average Interview


    The interview was good. Lovely interviewers, engaging conversation with interesting questions.

    In total it was approximately an hour long including a short 10 minute task to present back ideas.

    However, nobody from the recruitment team had the decency to call me back, give me an update with the interview process or even let me know whether I had or hadn’t got the job.

    It takes days to prepare for an interview so a call to let me know would have been appreciated.

    I rang and emailed a number of times just to be fobbed off. The team I was interviewing for were lovely but the recruitment team were unprofessional and a waste of time.

    Don’t hold your breath if they haven’t gotten back to you after 6 weeks of waiting. Doesn’t reflect well on a company of this stature.

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Company Updates

May 6, 2020
KEY NOT FOUND: company-updates.categories.covid19
When the pandemic was announced, we worked hard to ensure the safety of our colleagues and to continue providing excellent service to our customers by:•helping 98% of our colleagues to transition into working from home with coaching, video and hand-out support so they can continue to work and stay safe •moving our adviser teams to telephone advice smoothly and quickly to ensure that they could continue to support customers and corporate partners •working to overcome the difficulties posed by face to face valuations which saw more2life become the first volume lender to be in a position to do semi-automated valuations for the majority of its product ranges •keeping the communication flowing with the internal communications team ensuring that team members were up to date and had insight from senior management – including a regular video update from our CEO, Simon Thompson •understanding that some colleagues may be facing childcare or caring challenges at this time and working with people on an individual basis to help them with more flexible working hours, and other support.
November 21, 2019
Last night Key Group won in two categories at the Mortgage Finance Gazette Awards – which also celebrated the publications 150th Birthday: • Key won the award for Customer Service/Treating Customers Fairly (non lender) • more2life took the top spot for Innovation (lender) Air Later Life Academy was also awarded Highly Commended in the Innovation – non lender category. Simon Thompson, commented on the award wins: “Mortgage Finance Gazette is a well-respected publication which looks at the entire lending market so it is fantastic to see three Key Group brands recognised at these industry award. These accolades highlight the effort all our colleagues have put into the business in the last year and receiving recognition for our customer-centric approach at Key and our commitment to innovation at more2life and at the Later Life Academy highlight how we are truly leading the later life industry. This put us in great stead for a successful year in 2020.”
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Key Group Awards & Accolades

  • Best Companies to Work ForSunday Times Best Companies2019
  • Anthem Gold CertificateAnthem Engagement2019

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Key Group FAQ

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Does Key Group offer massages?

...the coffee machine is rubbish...

January 15, 2021

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