Working at ServiceNow | Glassdoor.co.uk

ServiceNow Overview

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Santa Clara, CA (US)
5001 to 10000 employees
2004
Company - Public (NOW)
Enterprise Software & Network Solutions
$1 to $2 billion (USD) per year
BMC Software, CA Technologies, Salesforce
Make work easier
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ServiceNow was founded on a very simple idea: that work should be easier. That getting simple stuff done shouldn’t be so hard and complex stuff should be manageable. We started with IT—creating a System of Action to ... Read more

Mission: ServiceNow believes in the power of technology to create better ways to get work done, to make the world of work, work better for people.

ServiceNow Reviews

3.6
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Approve of CEO
ServiceNow CEO John Donahoe
John Donahoe
155 Ratings
  • Featured Review

    Helpful (29)

    "Be humble, stay hungry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Line Solution Architect in Remote, OR (US)
    Current Employee - Product Line Solution Architect in Remote, OR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time (More than a year)

    Pros

    Love the executive leadership and the direction this organization is headed. The culture, the technology, and the talent are top notch. Comp, equity and benefits are excellent. While it is not without its growing pains and occasional dysfunction, I wouldn’t want to work anywhere else in the valley.

    Cons

    Lots of projects going on with competing vision from middle management. From time to time, the political battles can be exhausting and there seems to be times where work/life balance can get way out of alignment.

    Advice to Management

    Executive leadership needs to encourage all BUs to work towards one vision. Get rid of unnecessary initiatives and projects. Make sure your passionate and loyal ICs don’t burn out. Seeing the warning signs but we don’t want to take the foot off the gas; simply hire more equally talented rock stars to share in the fun!

See All 656 Reviews

ServiceNow Photos

ServiceNow photo of: People – our customers and our employees – are the heart of ServiceNow’s culture.
ServiceNow photo of: ServiceNow technologists solve complex challenges at scale.
ServiceNow photo of: Bocce adds some competitive fun to our Santa Clara campus.
ServiceNow photo of: Our break rooms are great spots to refuel and recharge.
ServiceNow photo of: Interns gain real-world experience, being involved in daily product development activities.
ServiceNow photo of: Pop into or out of comfortable cubbies to catch up on work, or with colleagues.
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ServiceNow Interviews

Experience

Experience
44%
16%
40%

Getting an Interview

Getting an Interview
49%
19%
10%
8
6
5
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Technical Support Engineer Interview

    Anonymous Employee in London, England
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at ServiceNow (London, England) in March 2017.

    Interview

    It was fare and easy. questions were ok and not too difficult.
    Initial level was phone call, here Interviewer discussed about my suitability for the role.
    I was informed that i may have to work on Weekends.

    Interview Questions

See All 371 Interviews

ServiceNow Awards & Accolades

  • The 100 Biggest Stars In Silicon Valley, Business Insider, 2013
  • Hire Power Awards - Top 100 Job Creators, Inc. Magazine, 2012
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