ServiceNow Reviews
Updated Aug 4, 2021
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Found 1,549 of over 1,831 reviews
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- Oldest first
Pros
"good work life balance for employees" (in 76 reviews)
"The company is growing around 40% YoY" (in 49 reviews)
Cons
"Work life balance is not great right now" (in 78 reviews)
"Middle management requires more training" (in 30 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★
Pros
Great culture. Great work. Good work-life balance. Nice colleagues.
Cons
Could be initiatives to involve people in creative fests.
- Former Employee, more than 1 year★★★★★
Pros
A really strong CEO and suit of products. The company also does a fantastic job with their Branding and social media engagement. Very high visibility and promise.
Cons
Haphazard with their decision making. Some of their senior managers / executive are very inexperienced in the roles or organisations they have been assigned to lead. This creates a lot of tension as the departments try to mature or innovate.
- Current Employee, less than 1 year★★★★★
Pros
- The company culture is great - Work life blend is perfect - Very helpful colleagues
Cons
- Huge product/platform with many different ways to solve an issue. This may cause different people induce confusion or conflict in developing solutions. However, the product teams are usually more than willing to help out and discuss best practices.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
an incredible onboarding process with lots of time and freedom to get your feet under the desk. ServiceNow uses its own products, which is great and really helps make our experiences real for our customers. It is an organisation that invests in training, diversity and culture - i am blown away by how friendly it is.
Cons
I'm unsure, I've been here 2 months and cant really see any. Erm, flights are economy?!
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Great company, great people, great culture, great products and great earning potential
Cons
Nothing cons to report, so far so good!
- Current Employee, less than 1 year★★★★★
Pros
Transparency Be bold Flexibility Support each other to be successful
Cons
Nothing comes to mind at this time.
- Current Employee, more than 1 year★★★★★
Pros
Great Culture, People, Salary, offices, benefits
Cons
Long hours, parking, fast paced,
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Team Ethic and value Team
Cons
None - keep doing what you do
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Culture, Product, People, Opportunity. There is nowhere on the journey that ServiceNow is with such a great team having the time of their lives. The culture is so strong - hungry and humble - and makes working here incredibly fulfilling.
Cons
You need to be strong to actively manage your Work Life Balance. If you are looking at ServiceNow and you're accepted then you will likely be someone who can have a tendency to work long hours. You need to keep this in check.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Thorough and best onboarding process I have seen. Clearly defined and resourced to make you successful. Welcomed into the ServiceNow family and Team
Cons
Nothing of note to mention
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