ServiceNow Reviews

Updated Aug 4, 2021

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Found 1,549 of over 1,831 reviews

4.4
89%
Recommend to a Friend
97%
Approve of CEO
Pros
  • "good work life balance for employees(in 76 reviews)

  • "The company is growing around 40% YoY(in 49 reviews)

  • Cons
  • "Work life balance is not great right now(in 78 reviews)

  • "Middle management requires more training(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Amazing place to be

      Jun 21, 2021 - Senior Quality Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture. Great work. Good work-life balance. Nice colleagues.

      Cons

      Could be initiatives to involve people in creative fests.

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    2. 3.0
      Former Employee, more than 1 year

      Great company, but inexperienced management

      Aug 3, 2021 - Director Business Development in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A really strong CEO and suit of products. The company also does a fantastic job with their Branding and social media engagement. Very high visibility and promise.

      Cons

      Haphazard with their decision making. Some of their senior managers / executive are very inexperienced in the roles or organisations they have been assigned to lead. This creates a lot of tension as the departments try to mature or innovate.

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    3. 5.0
      Current Employee, less than 1 year

      Great energy & culture, while truly believing in the product

      Jun 18, 2021 - Senior Technical Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The company culture is great - Work life blend is perfect - Very helpful colleagues

      Cons

      - Huge product/platform with many different ways to solve an issue. This may cause different people induce confusion or conflict in developing solutions. However, the product teams are usually more than willing to help out and discuss best practices.

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    4. 5.0
      Current Employee, less than 1 year

      Fantastic

      Jun 2, 2021 - Advisory Solution Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      an incredible onboarding process with lots of time and freedom to get your feet under the desk. ServiceNow uses its own products, which is great and really helps make our experiences real for our customers. It is an organisation that invests in training, diversity and culture - i am blown away by how friendly it is.

      Cons

      I'm unsure, I've been here 2 months and cant really see any. Erm, flights are economy?!

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    5. 5.0
      Current Employee, more than 1 year

      Great workplace to be part of!

      Jun 16, 2021 - Senior Sales Development Representative in Staines, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, great people, great culture, great products and great earning potential

      Cons

      Nothing cons to report, so far so good!

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    6. 5.0
      Current Employee, less than 1 year

      Fantastic company

      Jun 19, 2021 - Senior Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Transparency Be bold Flexibility Support each other to be successful

      Cons

      Nothing comes to mind at this time.

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    7. 5.0
      Current Employee, more than 1 year

      Sales

      Jun 17, 2021 - Sales Associate in Staines, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Culture, People, Salary, offices, benefits

      Cons

      Long hours, parking, fast paced,

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    8. 5.0
      Current Employee, more than 1 year

      Good!

      Jun 16, 2021 - Client Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team Ethic and value Team

      Cons

      None - keep doing what you do

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    9. 5.0
      Current Employee, less than 1 year

      Welcome to the Rocket Ship!

      Apr 19, 2021 - Sales Director in Staines, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, Product, People, Opportunity. There is nowhere on the journey that ServiceNow is with such a great team having the time of their lives. The culture is so strong - hungry and humble - and makes working here incredibly fulfilling.

      Cons

      You need to be strong to actively manage your Work Life Balance. If you are looking at ServiceNow and you're accepted then you will likely be someone who can have a tendency to work long hours. You need to keep this in check.

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    10. 5.0
      Current Employee, less than 1 year

      Amazing Place to Work for an amazing Organization

      May 24, 2021 - Senior Engagement Manager in Wirral, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Thorough and best onboarding process I have seen. Clearly defined and resourced to make you successful. Welcomed into the ServiceNow family and Team

      Cons

      Nothing of note to mention

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    Viewing 1 - 10 of 1,549 Reviews

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