ServiceNow Reviews

Updated Nov 29, 2021

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Found 1,804 of over 2,133 reviews

4.4
91%
Recommend to a Friend
98%
Approve of CEO
Pros
  • "good work life balance for employees(in 76 reviews)

  • "The company is growing around 40% YoY(in 49 reviews)

  • Cons
  • "Work life balance is not great right now(in 78 reviews)

  • "Middle management requires more training(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, less than 1 year

      Fantastic Company Culture, Structure, and Values!

      Nov 29, 2021 - Advisory Solution Consultant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture truly feels at the centre of leaders' priorities, creating a positive and motivating place to work. The company is successful, and there is a real sense of teamwork to continue achieving great results and recognising team/individual success stories.

      Cons

      Growing so quickly it is easy to feel like a small cog in a fast-growing company. I'd say this is managed very well, but a real risk if not consciously addressed going forward (i.e. ensuring people have a purpose, support network, pathways to grow).

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    2. 5.0
      Current Employee, less than 1 year

      ServiceNow rocks!

      Nov 17, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Employee friendly - Work-life balance - Great pay master

      Cons

      Yet to come across any.

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    3. 5.0
      Current Employee, less than 1 year

      Great company

      Nov 12, 2021 - Sales Development Representative (SDR) in Staines, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company with great people. Everyone is ready to help and happy to take the time with you. Training is really engaging.

      Cons

      When working from home, it can be difficult to obtain feedback on real-life situations. More scheduled shadowing at the start as a standard to overhear real-life situations could be beneficial as well the role plays that are performed.

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    4. 5.0
      Current Employee, less than 1 year

      Incredible company and culture

      Nov 11, 2021 - Sales Development Representative in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, and ability to grow in the company

      Cons

      Constant org changes because they're growing so fast

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    5. 5.0
      Current Employee, less than 1 year

      Good company, Good culture, Good people

      Nov 8, 2021 - Talent Sourcer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The management has been very helpful and supportive from Day 1. The team are very accommodating and helpful. The company culture and atmosphere is really good. Very happy since I joined ServiceNow.

      Cons

      There is nothing bad to note so far.

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    6. 5.0
      Current Employee, less than 1 year

      Excellent career choice

      Nov 3, 2021 - Solutions Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company values align with me personal values , huge learning opportunities . Always somebody there to help and support . Its a game changing organization and it is a Great Place to Work

      Cons

      There are none so far .

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    7. 4.0
      Current Employee

      Good

      Nov 12, 2021 - Customer Service in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good and worth to work

      Cons

      Good to work here you will enjoyed

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    8. 4.0
      Current Employee, more than 3 years

      Fast moving and challenging

      Nov 5, 2021 - Solution Sales Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, good culture, friendly staff

      Cons

      Constantly overworked and overstretched. You will never be able to complete everything on your to do list and you will constantly feel under pressure to deliver more

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    9. 5.0
      Current Employee, less than 1 year

      SRE Intern

      Oct 18, 2021 - Site Reliability Engineer Intern in Staines, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Well developed learning programs for new hires; Amazing workspace; Great people; High acceptance, support and inclusion.

      Cons

      You've got activity and leisure rooms, yoga room, unlimited coffee and really nice social kitchens, so I cannot find a mentionable Con for now.

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    10. 4.0
      Current Employee, more than 3 years

      getting bigger by the day

      Oct 18, 2021 - Senior Enterprise Account Executive in Staines, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good remuneration. Lots of focus on doing the right thing.

      Cons

      Not so much focus on the individual

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    Viewing 1 - 10 of 1,804 Reviews

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