ServiceRocket Snapshot
Our Credo:
To be the single most reliable partner in the acceleration of your growth.
Our Brand Promise:
We’ve got your back.
Our Rocketeer Promise:
Our promise is to help Rocketeers learn and grow so that they can have an impact on their careers, their families and communities.
To be the single most reliable partner in the acceleration of your growth.
Our Brand Promise:
We’ve got your back.
Our Rocketeer Promise:
Our promise is to help Rocketeers learn and grow so that they can have an impact on their careers, their families and communities.
Who we are:
Headquartered in Palo Alto, ServiceRocket is a global leader in tech-enabled services with offices around the world. A trusted partner to Atlassian, NetSuite, Meta and Salesforce, we help reduce technical complexity with human expertise and smart solutions. Working collaboratively across five continents, Rocketeers deliver our brand promise to customers, partners and each other: We’ve got your back.
ServiceRocket’s diverse roster of solutions and services—from software adoption to platform expansion, Cloud migration, support, customer education and apps—enable us to be the single most reliable partner in the acceleration of your growth.
Learn more: https://www.servicerocket.com/
How we innovate:
Accountable Innovation is the fuel that enables us to accelerate the growth of Rocketeers, customers and partners. We deliberately invest our resources and creative energies in processes that deliver tangible outcomes.
Innovation belongs to everyone at ServiceRocket—it’s how we roll. Rocketeers across the organization participate in two annual hack weeks, while our Customer Support teams are enabled by ServiceRocket-built AI solutions. Our engineers are encouraged to experiment and learn with unstructured weekly play days. We rely on the Product Trio framework (Product, Design, Engineering) to bring ideas and solutions to market more efficiently.
ServiceRocket’s global ecosystem thrives on #StableConfidence, supported by a robust culture that enables companies to grow and flourish.
Visit our engineering blog: https://medium.com/servicerocket-eng
Watch our videos:
https://youtu.be/UC13CLDWF54
https://youtu.be/6EDD5XI4DT0
Our global story:
Born in Sydney in 2002, ServiceRocket and its global Rocketeer community grew organically. Every team plays an essential role in our mission.
With 300+ Rocketeers in over twelve offices, Rocketeers connect and collaborate across continents and time zones. From Kuala Lumpur to Palo Alto and beyond, they regularly go the extra mile for each other and their customers.
Together, we’re family. Learn more:
https://www.servicerocket.com/post/servicerocket-is-a-family-yes-we-are
How we work:
Our deep expertise generates immediate value and value over time, an outcome of a global culture that practices #ThinkTeam and #ShareTheKnowledge values.
As one Rocketeer recently remarked: “Rocketeers are very willing to help and share their knowledge with one another. They’re also willing to challenge themselves and each other in a non-toxic way.”
ServiceRocket took off over twenty years ago and remains founder-led. That means we’re not your typical Silicon Valley tech firm. As our CEO likes to say, “We’re in it for the long run.”
Read our founder’s story: https://www.servicerocket.com/post/a-journey-shaped-by-technology-driven-by-empathy
Read his take on leadership: https://leadershipbehaviors.substack.com/
Our global culture:
With over 20+ nationalities across five continents, ServiceRocket is committed to nurturing a safe and equitable culture for Rocketeers around the world.
Their diverse experience makes ServiceRocket a great place to work: many have been at the company five years or more while others are new to the team.
Regardless of experience, Rocketeers #TalkStraight, #DelightTheCustomer and honor each other’s unique story and heritage. Learn more:
https://www.servicerocket.com/post/together-we-celebrate-our-rich-cultural-heritage
Our benefits:
ServiceRocket enables Rocketeers to learn and grow so they can have a positive impact on their careers, families and communities.
That promise is backed by multiple monthly stipends that support Rocketeer’s work life balance, their technology and wellness. A robust Career Pathways program provides the freedom to explore and grow their skills.
Rocketeers’ financial growth is enabled with competitive pay and the potential for stock options, as well as our Grow the Tree. Share the Fruit. program. Unique in its generosity, the quarterly plan gives Rocketeers the opportunity to reap financial rewards based on their collective and individual efforts and outcomes. Learn more: https://www.servicerocket.com/post/together-we-grow-the-tree-and-share-the-fruit
Ready to be part of a global community that has your back and enables your growth?
Join us: https://www.servicerocket.com/join-us
Headquartered in Palo Alto, ServiceRocket is a global leader in tech-enabled services with offices around the world. A trusted partner to Atlassian, NetSuite, Meta and Salesforce, we help reduce technical complexity with human expertise and smart solutions. Working collaboratively across five continents, Rocketeers deliver our brand promise to customers, partners and each other: We’ve got your back.
ServiceRocket’s diverse roster of solutions and services—from software adoption to platform expansion, Cloud migration, support, customer education and apps—enable us to be the single most reliable partner in the acceleration of your growth.
Learn more: https://www.servicerocket.com/
How we innovate:
Accountable Innovation is the fuel that enables us to accelerate the growth of Rocketeers, customers and partners. We deliberately invest our resources and creative energies in processes that deliver tangible outcomes.
Innovation belongs to everyone at ServiceRocket—it’s how we roll. Rocketeers across the organization participate in two annual hack weeks, while our Customer Support teams are enabled by ServiceRocket-built AI solutions. Our engineers are encouraged to experiment and learn with unstructured weekly play days. We rely on the Product Trio framework (Product, Design, Engineering) to bring ideas and solutions to market more efficiently.
ServiceRocket’s global ecosystem thrives on #StableConfidence, supported by a robust culture that enables companies to grow and flourish.
Visit our engineering blog: https://medium.com/servicerocket-eng
Watch our videos:
https://youtu.be/UC13CLDWF54
https://youtu.be/6EDD5XI4DT0
Our global story:
Born in Sydney in 2002, ServiceRocket and its global Rocketeer community grew organically. Every team plays an essential role in our mission.
With 300+ Rocketeers in over twelve offices, Rocketeers connect and collaborate across continents and time zones. From Kuala Lumpur to Palo Alto and beyond, they regularly go the extra mile for each other and their customers.
Together, we’re family. Learn more:
https://www.servicerocket.com/post/servicerocket-is-a-family-yes-we-are
How we work:
Our deep expertise generates immediate value and value over time, an outcome of a global culture that practices #ThinkTeam and #ShareTheKnowledge values.
As one Rocketeer recently remarked: “Rocketeers are very willing to help and share their knowledge with one another. They’re also willing to challenge themselves and each other in a non-toxic way.”
ServiceRocket took off over twenty years ago and remains founder-led. That means we’re not your typical Silicon Valley tech firm. As our CEO likes to say, “We’re in it for the long run.”
Read our founder’s story: https://www.servicerocket.com/post/a-journey-shaped-by-technology-driven-by-empathy
Read his take on leadership: https://leadershipbehaviors.substack.com/
Our global culture:
With over 20+ nationalities across five continents, ServiceRocket is committed to nurturing a safe and equitable culture for Rocketeers around the world.
Their diverse experience makes ServiceRocket a great place to work: many have been at the company five years or more while others are new to the team.
Regardless of experience, Rocketeers #TalkStraight, #DelightTheCustomer and honor each other’s unique story and heritage. Learn more:
https://www.servicerocket.com/post/together-we-celebrate-our-rich-cultural-heritage
Our benefits:
ServiceRocket enables Rocketeers to learn and grow so they can have a positive impact on their careers, families and communities.
That promise is backed by multiple monthly stipends that support Rocketeer’s work life balance, their technology and wellness. A robust Career Pathways program provides the freedom to explore and grow their skills.
Rocketeers’ financial growth is enabled with competitive pay and the potential for stock options, as well as our Grow the Tree. Share the Fruit. program. Unique in its generosity, the quarterly plan gives Rocketeers the opportunity to reap financial rewards based on their collective and individual efforts and outcomes. Learn more: https://www.servicerocket.com/post/together-we-grow-the-tree-and-share-the-fruit
Ready to be part of a global community that has your back and enables your growth?
Join us: https://www.servicerocket.com/join-us
