11x Reviews

4.7

93% would recommend to a friend

(39 total reviews)
avatar

Prabhav Jain

100% approve of CEO

93% positive business outlook

11x has an employee rating of 4.7 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The 11x employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

39 reviews
1.0
29 Nov 2024
Recommend
CEO approval
Business outlook

Pros

- Staff turnover is super high so most of the pros have already churned. - If you're motivated by equity and growth then you can't really argue with the investment 11X has been getting - Even if you rack up just 3 days of 11X experience on your CV, recruiters on LinkedIn will be desperate to talk to you

Cons

- Most of the work on the tech side is unproductive and unrewarding and you're unlikely to build legit experience in AI - Long hours, late evenings, early mornings, and weekends, in part imposed by the culture and in part exacerbated by frequently recurring technical issues - Not exactly diverse; heavy bro vibes; "fast paced environment" if you know what I mean. - Capricious leadership: best buds...when things go well. Tells you exactly what you want to hear to keep you on board. Maybe works favourably for a week or so until it reverts to the norm. - 5 days a week in the office, no hybrid, but the office environment is unwelcoming and quite toxic when tempers fire up. Hard to put your head down and get on with work when heated criticism of colleagues' work fills the room.

5.0
17 Dec 2024

CSM at 11x

Recommend
CEO approval
Business outlook

Pros

Incredible hype around the company, due to being an exciting AI-native start-up, remarkable amount of funding and ARR growth in 2024. What does this mean? Positive side of the coin: - You have engaged customers who are desperate to see 11x in action as soon as possible, and you're really leant on as the person who can realise transformative change for their GTM approach - in a time where every business is looking to employ AI effectively urgently. - Given how new the company is, the opportunity to steer the company's direction is absolutely there ('making an impact'). If you're used to the red tape at larger companies which are full of arduous processes and internal alignment meetings: this is a refreshing place to be where getting stuff done is genuinely all that matters. If you're used to early start-up environment, then this happens to be a really interesting one full of immensely driven individuals. - Direct access to anyone at the company is great - stuff gets done REALLY fast in general; you can ask something of an engineer and it's often turned around within hours/a day, not weeks or months. - Selfishly/more cynically - purely by virtue of working at 11x, you get tons of interest personally: CEOs / investors / entrepreneurs / founders reaching out to you frequently; (in my case) CSMs at other companies asking about the prospect of joining; basically your entire network is curious to find out more - Seeing how the product is evolving and knowing the product direction is exciting - it's not boring at all , there's very clear ROI , customers want to see it work for their business. As a CSM, this is the sort of customer territory you want to exist in. - CSM team itself is absolutely great! Whole company is full of interesting, capable and hard-working folks.

Cons

- Due to the interest, funding, general promise of AI: there's a huge demand and expectation to deliver. many customers, many questions, many opportunities for growth - it's an insanely fast-paced environment, I've never worked longer hours, which for me is exciting but won't be for everyone - Currently, progress being made on pulling customer health metrics quite manual now, room to improve. - In sum, it's a lot. So if you're keen for the deep-end, go for it.

5.0
14 Feb 2025
Recommend
CEO approval
Business outlook

Pros

It’s cool to be on the cutting edge and building world class technology. We are starting to move up market and get some meetings and success with bigger customers which has been a big morale boost.

Cons

Sometimes the communication is fast paced and we rush into things a bit too much, but I think this is typical of your average startup and I’d rather be moving fast than moving slow.

Viewing 1 - 3 of 39 Reviews

Glassdoor has 43 11x reviews submitted anonymously by 11x employees. Read employee reviews and ratings on Glassdoor to decide if 11x is right for you.