Does 16 Handles pay their employees well?

According to anonymously submitted Glassdoor reviews, 16 Handles employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at 16 Handles. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at 16 Handles?

70% of 16 Handles employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 16 Handles 3.8 out of 5 for work life balance, 3.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at 16 Handles?

Cashier (15) , Manager (8) , Cashier/Team Member (6) , Front End Cashier (3) , Shift Leader (3) , Team Member (3) , Sales Associate (2) , Sales Associate/Cashier (2)

What are the pros of working at 16 Handles according to real employee reviews?

"Good Icecream for the people and great workers" ((in 6 reviews)); "Flexible hours, friendly environment, engaging, family" ((in 5 reviews)); "Great coworkers and a fun environment to work in." ((in 3 reviews))

What are the cons of working at 16 Handles according to real employee reviews?

"when the store is busy it can be hectic, manager was absent at times" ((in 5 reviews)); "Low pay and long hours" ((in 4 reviews)); "more staff and better training" ((in 3 reviews))

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16 Handles

16 Handles Reviews

3.7

70% would recommend to a friend

(110 total reviews)

Solomon Choi

82% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.8

Work/Life balance

3.7

Culture and values

3.1

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

16 Handles has an employee rating of 3.7 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 16 Handles employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

110 reviews

4.0

17 Mar 2016

Best JOB while in High School

Cashier/cafe handler

Recommend

CEO approval

Business outlook

Pros

I loved working here. I worked here for a few years, and they even allowed me to come back and work during my breaks from college. I would recommend this place to work and eat some great frozen yogurt with tons of toppings.

Cons

It took a while to move up, and the pay increases were low. However, the environment and benefits of working there made up for it.

2.0

1 Nov 2015

No Benefits

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The company provides $6 worth of free frozen yogurt to the store staff members. I can't think of any other pros besides that, while working at the company for a year.

Cons

The company does not provide benefits, under pay staff and make you work long hours. The workers are over worked, under paid and are not given benefits.

5.0

9 Sept 2025

16 Handles

Manager

Recommend

CEO approval

Business outlook

Pros

Great and welcoming working environment.

Cons

Slow sometimes so the only thing to do was clean.

Viewing 1 - 3 of 110 Reviews

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Jobs at 16 Handles

Assistant Manager: 16 Handles Soft Serve Shop