31abc Reviews

3.9

72% would recommend to a friend

(43 total reviews)

71% positive business outlook

31abc has an employee rating of 3.9 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 31abc employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

43 reviews
4.0
14 Dec 2021

Honest company

Recommend
CEO approval
Business outlook

Pros

You get to know students.

Cons

Pay is lower than the normal rate.

5.0
7 Apr 2021
Recommend
CEO approval
Business outlook

Pros

31Abc and the wonderful staff are amazing to work for. They keep it personal and know me by name and are so very helpful in every way. The students are so great and we really have a wonderful time in class. The courseware 31Abc provide is great and easy to work with and I have never had any problems with what to teach or how to teach the courseware.

Cons

I would love more hours

5.0
2 Apr 2021
Recommend
CEO approval
Business outlook

Pros

I've been working for 31abc for almost 3 years and I have felt valued and appreciated for the duration of my time here. The staff are very friendly and available whenever you need them, they make an effort to show their appreciation in meetings and during holidays, and they do their best to accommodate the needs of the coaches. I'd never stayed at one company for longer than a year, that is until working for 31abc. Flexible Hours - You're able to choose what hours you make available for teaching by opening slots from 6pm to 10pm (Beijing Time). Ideal Class Duration - Classes run 28 minutes with 2-minute breaks between each. I've found that many students are only able to keep their focus and work their hardest for a short time, so the duration of the classes is perfect. Any longer and it would be a struggle. 2 minutes to break isn't long, but you get used to it. Amazing People - As I said, the staff are great, but so are the students and their parents. You get to form strong bonds with everyone, and it makes the job much more fulfilling.

Cons

Pay Cuts - Unfortunately, due to the pandemic that happened in 2020, there were pay cuts. 31abc did what they had to in order to save people their jobs, and I appreciate that. Many people lost their jobs, but because of the pay cut, some of us didn't. Of course, I am hoping the wage will return to its previous amount as things are on the mend now and it's not easy to get by on a lower wage. Platform Issues - The platform that we coach through at 31abc is excellent in many ways, but it has some flaws that many coaches are still waiting to be fixed. One is that the writing tool is limited and there is no way to introduce pictures from outside of the application. This can make explaining certain English words quite challenging as our resources are limited to the material in the platform. The platform often has exactly what you need, but if you like to introduce advanced vocabulary, for example, this can be a setback. Reports - Writing reports can be time-consuming, especially if several are on the same day. As far as I know, we are not paid for writing them, yet they can take upward of an hour if you have many on the same day. I have spent more than two hours after work writing reports in the past, as monthly reports are in-depth and require more detail. Luckily, reports only come around every 6 classes, but it can still be time-consuming if you have a full class schedule.

avatar
31abc Response
5y
Hello Tutor in Runcorn, thanks for reviewing and recognition. We are proud of having you guys staying with our students and us. About pay, we have made our new salary system. The longer our coaches stay with us, the higher his/her tier and base salary will be. And if your tier is high enough, the actually pay is higher than before the pandemic. About the issues on teaching platform, we will feed back to our IT team. I know they may have their concerns, but we will see what we can do. For reports, actually we don't think weekly reports take that much time, but trial reports do. We believe trial reports is a good way to help enroll students for your regular class. Thanks again for your reviewing and it will definitely help us grow and improve. We really appreciate it!
Viewing 1 - 3 of 43 Reviews

Glassdoor has 56 31abc reviews submitted anonymously by 31abc employees. Read employee reviews and ratings on Glassdoor to decide if 31abc is right for you.