Does A. O. Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, A. O. Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at A. O. Smith. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at A. O. Smith?

75% of A. O. Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated A. O. Smith 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at A. O. Smith?

Assembly Line Worker (11) , Machine Operator (10) , Engineer (8) , ASM (Area Sales Manager) (5) , Intern (5) , CAD Designer (4) , Customer Service Representative (4) , Engineering (4) , Engineering Intern (4) , HR Supervisor (4) , Maintenance Technician (4) , Management Trainee (4) , Manager (4) , Training Coordinator (4) , Engineering Manager (3)

What are the pros of working at A. O. Smith according to real employee reviews?

"People are great and work hard" ((in 37 reviews)); "Good benefits and moral of company" ((in 32 reviews)); "Good work/life balance" ((in 15 reviews)); "Friendly work environment." ((in 11 reviews)); "My coworkers are amazing and the only reason I still come in." ((in 9 reviews))

What are the cons of working at A. O. Smith according to real employee reviews?

"Poor management, lack of integrity," ((in 21 reviews)); "Poor communication, inexperienced leadership, early hours" ((in 8 reviews)); "The training is a joke and they are 2 faced." ((in 4 reviews)); "Needs better communication and to invest in current employees better" ((in 4 reviews)); "Sounds silly but they have too many managers or lead people with nothing to do and not enough people to actually do the work." ((in 4 reviews))

What are employees saying about A. O. Smith redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about A. O. Smith redundancy and their outlook for job security at A. O. Smith in 2026.

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A. O. Smith

A. O. Smith Reviews

3.8

75% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

76% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Culture and values

3.8

Diversity and inclusion

3.8

Compensation and benefits

3.5

Senior management

3.5

Career opportunities

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

4.0

30 Jun 2026

Great work environment, but low compensation

Continuous improvement engineer

Recommend

CEO approval

Business outlook

Pros

Great work environment and lots of opportunity to learn

Cons

Compensation is very low for the amount of work you have to do.

4.0

11 Jun 2026

It was nice, but lacked a clear path forward

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

My coworkers were all lovely, accommodating people

Cons

It could feel directionless at times.

4.0

21 May 2026

Great job in a friendly environment, but harsh point system

Quality auditor ii

Recommend

CEO approval

Business outlook

Pros

I absolutely loved my job and I was really good at it. Friendly environment. Opportunity/Room for growth.

Cons

Unforgiving point system that is definitely not formed with mother's in mind. I lost a lot of points because my kid's bus was running behind. My last point was because a deer totaled my car. I even abandoned my car immediately and tried to make it to work on time because I was more worried about points instead of the wreck. I was told I could apply again in 6 months by HR and then I found out that was a complete lie.(after WAITING for 6 months)

Viewing 1 - 3 of 386 Reviews

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Reviews by job title

Great work environment, but low compensation

It was nice, but lacked a clear path forward

Great job in a friendly environment, but harsh point system

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