Acuity Insights Reviews

4.0

75% would recommend to a friend

(34 total reviews)
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Matt Holland

Not enough data to show CEO approval

67% positive business outlook

Acuity Insights has an employee rating of 4.0 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acuity Insights employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

34 reviews
3.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good fun staff that know what the company objective is

Cons

software is set up to benefit the company not the employee and take any time off your paycheck that you are not on ' the dialler'.

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Acuity Insights Response
1mo
Thank you for taking the time to share your experience. It sounds like a frustrating situation, and we appreciate you speaking up. For context for those reading, the practices described here don’t reflect how we operate at Acuity Insights. We don’t use dialer-based tracking or structure compensation in that way, and we’re committed to fair, transparent approaches to how people are supported and paid. If this feedback was intended for another organization with a similar name, we hope it reaches the right place. - Tine Haugen (Senior Manager, Talent) on behalf of the Acuity Insights Team
3.0
9 Nov 2020
Recommend
CEO approval
Business outlook

Pros

- great people in non-leadership positions, who genuinely care about each other - flexible work schedule and remote since COVID-19 - there is work/life balance - strong professional development fund - RRSP matching - you get a lot of independence and the work is challenging

Cons

- the company requests feedback, then when given honest reviews (like some from this year) the response is to ask current employees to write more "honest" (aka: positive) reviews on here to counter. The problem is, that was an honest review that leadership and people and culture, should take seriously. - leadership lacks strong communication skills, has a hard time taking feedback and incorporating it. - Altus culture has been negatively impacted since moving remote, since a lot of our workplace culture was dependent on being in the same office and the majority of the people at Altus are genuinely amazing. Not a lot is being done about it aside from TinyPulse surveys currently, where feedback is seen as negative if it's not "everything is great!" - like any tech company, these cons are scaling problems, but the leadership team seems more interested in keeping a 4+ star rating instead of listening to the feedback and learning from the current team internally. - not a lot of growth opportunities - "we're all ops, we're all sales" - we were recently asked to "lean in" to whatever was asked of us, which caused a lot of pressure and unwarranted stress.

1.0
19 May 2023

Some good people, bad management and products

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues were god, some very smart and hardworking people. The marketing team was a little clueless after the VP left, but found ways to work. Altus days (Acuity days now, I guess, if it's still there) were good. Everyone I worked wanted to and put in genuine efforts for the company to be successful, with little belief in the product.

Cons

We had some layoffs in Oct. 2022 and were informed that there will be no further layoffs. There were more layoffs in Feb. 2023 including people on maternity leave! The senior management is clueless. They do not have vision for products, hire and fire on whims. Only founders believe in the products. Product team feels a little discriminatory with the head bringing people from his last organization, firing others and favouring white people.

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Acuity Insights Response
2y
Thank you for sharing your experience and observations with us and the Glassdoor community. The decision to reduce the team, putting our business on a path to sustainable and responsible growth, impacted so many people - in tangible and intangible ways. We acknowledge the financial and emotional impact on those who lost their jobs. It affected their lives and livelihoods in ways we will never fully know and understand. Our remaining team has benefited from learning the broader context behind the decisions and factors that created conditions for our layoffs. The people directly impacted will understandably have different perspectives and feelings about what happened. If you feel you can benefit from a follow-up conversation or if we can support you in any way, please reach out to someone you feel safe talking to on our team or contact me (Tine) at thaugen@acuityinsights.com.
Viewing 1 - 3 of 34 Reviews

Glassdoor has 45 Acuity Insights reviews submitted anonymously by Acuity Insights employees. Read employee reviews and ratings on Glassdoor to decide if Acuity Insights is right for you.