No product-market fit despite years of operation — critical opportunities have been missed or misunderstood.
Leadership operates in a bubble, disconnected from both customer needs and market realities.
Poor strategic alignment; feels like a ship without a rudder.
Constant pivots and lack of focus generate uncertainty and frustration across teams.
Feedback loops are broken: customer input and internal insights are routinely ignored.
Lack of transparency and clarity in priorities, even at the leadership level.
High churn and low morale stemming from poor planning and inconsistent execution.