Altria Reviews | Glassdoor.co.uk

Altria Reviews

Updated 19 Feb 2020

To filter reviews, or .

3.5
61%
Recommend to a Friend
96%
Approve of CEO
Altria Chairman and CEO Howard Willard (no image)
Howard Willard
3 Ratings
Pros
Cons
  • "No remote work or true work-life balance(in 52 reviews)

  • "Declining industry causing the company to continue to find ways to cut costs and consistently restructure the organization(in 38 reviews)

More Pros and Cons
  1. "Territory Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altria full-time for more than 10 years

    Pros

    Great people and atmosphere. Great training. Opportunity for advancement and growth.

    Cons

    Tobacco and societal expectations. Declining business. Young mid-management.

    Continue reading
    Altria2018-08-22
  2. "Declining Tobacco Industry"

    StarStarStarStarStar
    Current Employee - Principal Technical Analyst 

    I have been working at Altria full-time

    Pros

    Good benefits and challenging work

    Cons

    declining industry, work employees very hard, poor management

    Altria2020-02-07
  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Unit Manager 

    I worked at Altria full-time

    Pros

    Altria invests a lot to train and develop employees. The benefits are competitive and there is a strong emphasis on culture.

    Cons

    Altria primarily competes in a declining industry

    Altria2020-02-01
  4. Helpful (1)

    "Get Place to Get In and Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Sales Manager 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Altria full-time for more than 3 years

    Pros

    Compensation is extremely generous and the benefits are fantastic, the majority of coworkers (especially TSMs) and genuinely wonderful people, decent flexibility around the hours/times you work, if you can find the time and are self-driven you can work on some interesting projects.

    Cons

    This is going to be long, but to summarize- great place to start your career or move into early in your career, get your MBA for free with their tuition reimbursement, and then get the hell out. Over the last year the workload is becoming crushing- average store count in my area increased by ~60%, company has started using a Salesforce platform and made it mandatory to take pictures in each store to try and track and measure every task completed on a given visit, meaning they expect more work from more stores, yet they have been clear that there would be no increase in compensation in the foreseeable future. (Compensation is still much higher than the market average, but if you're doing more work for the same pay, it's going to rub people the wrong way) POS materials are shipped directly to your house in massive quantities, but mostly with no indication for which accounts they are for or when they need to be placed, so expected to dedicate a garage/spare bedroom just to storing POS, and spending time on evenings or weekends organizing and refreshing your POS so it doesn't get completely out of hand. It's gotten worse recently, typically once a month you may receive around 10-15 boxes roughly 2x2x2' or larger, not including whatever you have to order to replace what you actually need but wasn't force shipped to you. This has been an issue for years but no real progress seems to be made against it. Possibly the biggest issue is the total career stagnation and favoritism. If you come on board as an external hire rather than a intern, you should have zero expectation of getting ever being promoted unless you have a personal connection to someone at headquarters in Richmond. As others have mentioned, the most recent restructure flattened the field management structure and created "leadership development associate" rotation based training position as one of the only ways to get out of the field. There are over 1200 TSMs (until the next "restructure"/layoff), and only ~20 of these LDA positions so you can do the math... plus between the preference for promoting interns with no other work experience to compare the low morale and toxic culture to, and the fact that people who were on the verge of promotion are de facto "first in line" waiting for those positions to open up- don't hold your breath on getting one. Interns or manager's favorites also have special projects doled out to them, transfer requests approved for them when others are not, more face time with 2nd and 3rd line managers, etc. Oh, and then there are the bizarre decisions that come down from on high. Constant calls to "transform our business!" and become "New AGDC!", but they seem stuck on the model of throwing products out in the market to see what sticks, pushing TSMs to shove products onto retailers, only to turn around and pull them out when they flop (Anyone remember Verve?). Constantly claiming to be innovating and streamlining our operational platforms, but there seems to be no clear plan for how that works- everything is spread out across at least five different websites/platforms/applications which are constantly being recreated/dismantled/updated/moved. Not to mention the $13.8 BILLION dollar elephant in the room- the investment in Juul which as of the time of writing this has been written down by almost $9 billion. Senior leadership tries to sell everything they do as part of a brilliant master plan, but they're selling to their sales people who can see through the BS- a bad investment is a bad investment.

    Continue reading
    Altria2020-02-06
  5. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Seattle, WA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Altria full-time for more than 8 years

    Pros

    Supportive managers, strong vision for the future, and great total compensation package

    Cons

    annual performance ratings subjective based on next-line managers discretion.

    Altria2020-01-22
  6. Helpful (3)

    "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Sales Manager 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Altria full-time for more than a year

    Pros

    Flexible work schedule, you can customize special projects to what your strengths are

    Cons

    There is a very micromanagy culture right now and very robotic every day life. What the company is doing right now makes no sense from a strategy point and they don’t provide rationale. They make things more difficult than they need to be. They don’t have a lot of trust or respect for the territory sales managers since were at the bottom of the totem pole. They cut promotions so there are very few that get promoted and it takes a long time

    Altria2020-01-29
  7. "TSM"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Altria full-time for more than a year

    Pros

    Work life balance and pay, benefits

    Cons

    customers you sell to really dont care because there is such high turnover

    Altria2020-02-19
  8. "Great Company but a declining industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Altria full-time for more than 10 years

    Pros

    Compensation and benefits are good. Finally starting to embrace a flexible work schedule (somewhat).

    Cons

    Leadership communication is lacking. No sense of direction.

    Altria2020-01-09
  9. Helpful (1)

    "TSM"

    StarStarStarStarStar
    Territory Sales Manager 
    Doesn't Recommend

    I have been working at Altria

    Pros

    Flexible Generous vaca with option to buy additional week Autonomous Lots of opportunities to take on higher-level projects Fantastic benefits (parental leave, college loan repayment assistance)

    Cons

    The workload is becoming unmanageable. Change is constant, so people have grown tired of it. Many people are having a very difficult time adapting to the changes. Instead of working together, people are becoming more competitive with each other. This is a direct result of semi-regular lay offs. If someone does well, it’s a direct threat to them. If someone does poorly, they are direct threat to someone’s bonus. You can’t win. The culture isn’t good. People are very unhappy.

    Continue reading
    Altria2020-01-14
  10. Helpful (1)

    "Solid opportunity"

    StarStarStarStarStar
    Current Employee - Senior Analyst 

    I have been working at Altria full-time

    Pros

    Great place to gain experience with well-known brands

    Cons

    None that I’m willing to share

    Altria2019-12-14

Choose a different language and keep reading other reviews.

Found 788 reviews