Amara Reviews

3.2

51% would recommend to a friend

(19 total reviews)

Jason Gortney

56% approve of CEO

52% positive business outlook

Amara has an employee rating of 3.2 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amara employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

19 reviews
1.0
6 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Amara's mission is incredibly important. Many of the families they work with are wonderful.Their clinical staff, from what I've seen, is excellent. Disclaimer: the rest of this review is about the Development Department only.

Cons

So many things. The management on the Development side, in my opinion, was out of control. In the year that I worked there, five people were fired without warning or cause (it appeared to just be about ego, politics, or ... not sure. Certainly not about job performance, aptitude or skills.) The last person left from that team just quit. I felt really positive about my job performance and accomplishments, got excellent reviews for the entire year I was there, a "thank you card" saying I was doing a wonderful job one day, and was terminated the next day without warning or explanation. The only thing they said was that it "was the best thing for the team" - they had just terminated two of my brilliant coworkers. I asked specifically if I was being terminated due to job performance and they actually said "no." In my personal opinion, I would never want to work anywhere where firing employees, who put their heart and souls into their work, into the mission, was the solution to everything. It shows no valuing of employees. Within one year, the team had 100% turn over. Every person on the team who was there last December is not there now. Yet, the management is still there, and the upper management lets them carry on despite the obvious problems (which is a problem in and of itself). There is absolutely no rhyme or reason, or accountability from leadership, who has no idea what is going on. During my time there, I also had my SSN misfiled with the IRS, which, after a YEAR of begging the accounting dept/management to fix, it hasn't been corrected. I was underpaid at my last paycheck and had to argue even to get the paystub mailed to my house to point out the mistakes, and they misfiled my "reason for departure" with unemployment, resulting in the delay by over a month of the one paycheck I received from unemployment benefits before I found a new job, which I had within two weeks. Nothing was ever easy. Other cons: 1. Micromanagement in development is rampant. When I was there, management preferred to do all the work themselves instead of trusting a team of smart people to do what they were hired to do. EVERYTHING (even down to emails) had to go through management to be "double checked/edited" (or redone) - and this was for everybody on the team. Team members had zero decision making power. Inevitably, this lead to management being extremely overworked, stressed, and slow to respond. Created a massive bottleneck. I was even told once that I'd "just have to be okay with my projects not moving forward" because I was waiting for approval on everything and of course, they were too busy. This also forces management to stay in the weeds instead of leading, creating plans, directing, guiding. 2. Ideas were not valued. It was very much "my way or the highway". Sometimes, this was disguised because higher ups would say yes to a project an employee thought of, or a better way to do something, but they turned around and roadblocked the projects at every turn. 3. When I was there, there was no real strategic plan or comms plan - at least, not that was ever communicated to the team - and no leadership. Every decision mgmt. made seemed to be going in all sort of chaotic directions, backtracking often, never making any real forward progress. 4. Long hours expected and little pay, but hey, it's a non-profit - and Amara doesn't feel like playing any part in being the sort of non-profit who rises above these "standards". When we moved into our new building, there was no heat for weeks in the rainy Seattle fall, and it got COLD. I had to wear blankets, hats, and gloves to work - and my fingers were still icy all day long. Was this ever addressed? We we allowed to work from home? Provided with space heaters? Of course not. (A small and specific example, but telling.) 5. No room to grow. Besides the fact that growth wasn't even encouraged in my own position, there was no where to go in the org. There are directors (who clearly aren't going anywhere) and recent college grads and not much in between. Sometimes they invent new positions for people they like, but of course, it's not part of any sort of strategic plan. 6. All the trappings of a small business. Lots of preferential treatment, office "politics", and all the "power" being in the hands of a few. It's worse because I really believe in the mission of the organization, and I really think they could do AMAZING, incredible work, and reach so many more children and families, if the dev. department trusted their dev. employees enough to do their jobs, and be innovative instead of making them frustrated to the point of tears every day. I would never, ever recommend anyone I respected work here until management changes. I felt constantly frustrated, undervalued, and roadblocked. Because of the bottlenecks and the inefficiencies, there came a point where I was being treated like (and given the responsibility of) an intern - all the stuff that had made my job exciting, and made me feel like I was making an actual difference in the organization, was in a holding pattern as management was too busy and distracted to continue any of it. All in all: 100% turnover of the development department in a year. That should speak for itself.

1.0
5 Jan 2016

Optimistic mission, really hard to thrive in the org

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing mission, incredible clinical team. If you are looking to adopt a child from foster care, this is an excellent place to learn more and possibly partner with.

Cons

Leadership seems to have martyrdom confused with leadership. As others have mentioned, the board seems to have little knowledge of the actual challenges faced by the organization, including staff retention and support (for both clinical and administrative roles), equipment upgrades, working conditions. Below market pay (even for a nonprofit). Little in the way of professional development opportunities - few advance, and there seems to be little budget for investing in the growth of the organization (technology, continuing education for non-clinical staff, tools to support fundraising and marketing efforts). There is no human resources staff, so if you do run into a challenge, you have no one to go to for guidance or support. This was brought up several times during my employment at Amara, so I'm assuming that means that several people had cause to want to speak to an HR professional. High turnover in key roles, which had a destabilizing/demoralizing effect on the organization as a whole. No boundaries - expect to get emails at 2am, and expect to be expected to work around the clock during certain projects/seasons.

1.0
3 Feb 2018

Development Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Clinical team was a rock solid team and an absolute inspiration-- they deeply care about the families.

Cons

In the span of one year I experienced an unusually high turnover rate, three desk moves, five supervisors, ongoing racial remarks ("it's four white women and you, so you're our diversity"), and a tight grip from senior management. Overall, a dream job that quickly became a very invalidating experience.

avatar
Amara Response
8y
Thank you for taking the time to write this review. We are committed to building a safe, supportive and inclusive environment so I am sorry to learn of your experiences at Amara. I want to acknowledge that we did have a period of turnover and transition on our Development team and are working on building a strong, cohesive department. We are also reinforcing our commitment to diversity, equity, and inclusion, through partnership with a consultant to continue developing our organizational cultural competency. Our priority is serving each and every child in our community, and we can only fulfill our mission if we serve our staff well. We will continue to do everything we can to provide a welcoming and inclusive space for all staff.
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Glassdoor has 20 Amara reviews submitted anonymously by Amara employees. Read employee reviews and ratings on Glassdoor to decide if Amara is right for you.