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Ambassador Labs

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Ambassador Labs Reviews

3.8

63% would recommend to a friend

(41 total reviews)
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Steve Rodda

57% approve of CEO

56% positive business outlook

Ambassador Labs has an employee rating of 3.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ambassador Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

41 reviews
5.0
16 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- Innovative startup that has very real potential to influence the wider cloud industry through products, involvement in the community, and via "thought leadership" - Excellent and experienced leadership across the company, product, and tech teams - Lots to learn, and everyone is generally happy to share their knowledge and experience - The company has product-market fit with at least one product, and so the super-early stage work is done - Access to super-technical team members, many of whom have been part of successful company exits, or have been working in IT since PCs became a thing. Others have also contributed to well-known technical specs and continue to do so now - Flexible working. As long as you communicate effectively and deliver your work, leadership are happy for you to work at home or remote - Attend and present at conferences (KubeCon, Velocity etc) and meetups. Time, guidance, and feedback is provided for folks looking to level up their presentations skills, storytelling abilities, and related industry profile

Cons

- There's a lot to do. If you can't prioritise, communicate, and take feedback effectively, then you will struggle (although this is true with any startup) - Unstructured career progression. Again, this is common with startups, but this isn't the necessarily a place that offers a well-tracked training program and structured six-monthly reviews. Feedback comes as and when necessary, big opportunities appear out of the blue, and you do have to take charge of your own learning and direction - Not (yet) a remote first culture. Lot's of progress has been made with this over the past year, but remote folks (especially outside of engineering) still have to keep an eye out for any missing context

5.0
13 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Disclosure: I am writing this review now that I have left Datawire for a new opportunity after almost four years at the company. I am a big believer in the fair-shake review so this covers both positive and negatives. If you want the tl;dr: It's a good company, with typical small start up challenges. The people are good, the tech is good, the career growth opportunities are good. If you asked if I would join again then the answer is "Yes". I am fundamentally a better engineer and person after working at Datawire. The team is small and everyone is very friendly. The problems are interesting and the technology worked on is cutting edge. There is a strong culture of learning and experimentation that the team embraces from engineering all the way up to the CEO. When I joined in 2015 I was just another backend and platform developer and now I can say I have spoken at multiple large tech conferences, tried my hand at leadership, and become a subject matter expert on Kubernetes, cloud infrastructure, and a number of other less notable things. You will grow if you join this company. Management is really committed to a culture of improvement and it shows in their actions. They’re really big on developing people. Failure is embraced as a means to grow and move forward. Hours and scheduling is flexible… the team is spread out globally so if you want to work very early or very late hours there’s probably someone else online to bounce ideas off of. Nobody really blinks an eye at the need to take care of personal or family matters either. Tech stack is mostly Python and Go... if you like Python and Go then great but if you dislike either then you may want to factor that into your decision.

Cons

Most of this is not negative in the traditional "bad" sense just things to be aware of... If you want (or need) stable and well defined goals they do not always exist and sometimes it is not clear where product direction is headed. Planning feels haphazard and rushed at times. It's a startup so expect startup problems when it comes to not always knowing where the wind is blowing. There’s a bit of not-invented-here philosophy in the engineering organization and it can be frustrating if your mindset is oriented towards solving a problem and moving onto another problem rather than deeply exploring the problem space for a creative and (possibly) better solution. This is not necessarily a negative, but it was a source of frustration for me personally so know thyself and know what you are getting into. When you do build or suggest something "new" there's a deep vein of scepticism in the dept that the "new" thing is actually useful or better... there was a team in-joke that "Complexity is never removed just shifted." ... the problem is that at times it feels less like a joke and more like a team philosophy but it is quite reductionist and leads to deep analysis paralysis. Since the organization is young everyone is learning… including management. This is not a bad thing really, but just understand that there may be moments of confusion because even the upper-echelons are getting a feel for running and coordinating a business across marketing, sales, and engineering. Culturally, most folks work from home and it is hard to develop a sense of camaraderie with your team when you only interact with them in person once or twice a week and usually only at their computer. If you want to be friends with your coworkers rather than just professional acquaintances then it can be hard. The company despite having a strong WFH and remote work culture has not necessarily developed the systems necessary to be 100% effective with a remote staff.

3.0
7 Jul 2022

Not fast, just disorganized

Recommend
CEO approval
Business outlook

Pros

There are a lot of team members with good intentions, they want to get the work done. Most management is experienced and capable.

Cons

Some people in the company are in their first job and it shows, no matter their management. There is a lot of figure it out as we go, but best practices are never actually put in place, just whatever is hot this week. The CEO is a micro manager who has to be the smartest and loudest person in the room. Nothing gets done when he's in a meeting except he feels like he's "teaching".

Viewing 1 - 3 of 41 Reviews

Glassdoor has 44 Ambassador Labs reviews submitted anonymously by Ambassador Labs employees. Read employee reviews and ratings on Glassdoor to decide if Ambassador Labs is right for you.