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Ambition Institute

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Ambition Institute Reviews

3.7

73% would recommend to a friend

(94 total reviews)
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Hilary Spencer

86% approve of CEO

69% positive business outlook

Ambition Institute has an employee rating of 3.7 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ambition Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

94 reviews
1.0
13 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Flexible work hours and good pension. Lots of great people at manager and associate levels

Cons

The majority of people in senior management have no idea how to manage people or processes. There is a staggering arrogance that their way is right, with a complete lack of empathy or openness to feedback. It’s ironic that a charity who provides leadership training to schools is somehow unable to apply the same training internally. Hierarchy is key, and it seems getting yourself a director position means you can behave in an appalling way, leading and managing through fear and bullying tactics. I know one director who has made several employees cry, use intimidation tactics to get results yet is universally praised by the exec team. The HR in the organisation is laughably awful! One month, despite not working in HR, I was sent the payroll for the whole organisation to sign off, nothing was raised about my complaint. I was also sent notes for the outcome of a disciplinary procedure for an employee who was not in my team. No HR director has lasted more than 3 months, so it continues to get worse. Despite great lip service to diversity and inclusivity about 6 months after starting I discovered another male manager who started at the same time was paid £3000 more than me.

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Ambition Institute Response
5y
Thank you for taking the time to leave a review of Ambition Institute. It’s great to hear your reflections on our people – we agree, our staff are brilliant. We don’t recognise some of the concerns you reference so would welcome a conversation to discuss them further. You can reach us at hr@ambition.org.uk. Thanks again for taking the time to help us #keepgettingbetter
1.0
6 Jan 2021
Recommend
CEO approval
Business outlook

Pros

There are no pros to working at Ambition

Cons

I worked at Ambition, and its legacy organisations for over 7 years. In my final 2 years, they treated me dreadfully, and I can’t recommend enough that you do everything you can to avoid working there. There are several issues I want to draw attention too, many of which have been touched upon by other posters: 1. Toxic culture since the merger Since the merger of Ambition School Leadership and Institute of Teaching, there has been a dreadful culture. Of course, it is hard to unite opposing ideologies (even intentionally!), but instead, IfT began by being oppositional to Ambition School Leadership. In particular, IfT staff were encouraged to view Ambition School Leadership staff critically, which planted seeds amongst the IfT staff not to trust Ambition staff, and to view their work as sub-par. When I have worked with individuals in many instances, I built good relationships. However, the bad culture still exists between these teams- namely: the current design team and the programmes that fall under the 'teaching' programmes umbrella vs all other teams within the organisation. These teams work with the rest of the organisation in a conflictual manner, either micromanaging work, advising on areas outside of their expertise, or trying to take on responsibilities that doesn't sit within their functions. 2. No viable operating model, or organisational strategy The organisation has been running into a deficit each year (which you can see publically on companies house). In spite of this, there has been no clear strategy to address this. These issues lead to continual organisational restructures (3 in the last 2 years), where senior staff are protected and junior staff let go, in spite of where there is evidence to the contrary about who does the work. E.g. the School Partnerships team removed all junior-level postings this year, with no evidence on why this was a better model. 3. Incompetent CEO Hilary has shown absolutely no organisational leadership since joining the organisation and is clearly out of her depth. For a while, it was hoped that she was holding her cards to her chest while finding her feet, but unfortunately, she has not made decisive action on any area and continued to oversee an organisation with no model, and a terrible culture. Only with new leadership can Ambition improve. 4. Unethical & incompetent HR This year my job was coming to an end, as it was a maternity cover contract. The organisation decided to place me in a redeployment pool, which means any suitable role that came up, I would be considered first as a candidate. When a new hire was announced one day, I asked HR why I hadn’t been able to apply for the role, they told me the internal intranet post, was the first they had heard of the vacancy, and said it was ‘out of their hands’. I was then called by an exec director who explained it was just a ‘3 month’ posting, which is why it didn’t go through due process. This was in direct contradiction to the postholder, who said in a call with me that she was expected to be here until December (9 months at the time- going well beyond my contract end date). This postholder is still employed. When I complained formally about this, I was lied to repeatedly by HR and leadership. The complaint put me out of favor of the organisation, and when suitable posts did come up, the process was predetermined so that I was unsuccessful. When I emailed Hilary to discuss these issues she ignored me on several occasions. Whilst there is one particular good HR employee (Janine) and perhaps others in HR are trying to influence the organisation to do better, the fact that the organisational leadership is not listening to the advice of HR (or the law), nor providing enough resource for it (for instance they have not backfilled the role of HR director) shows how little they respect HR. Now when you read this, you may just think I am a ‘disgruntled’ employee, but it is not just me that feels this way. The results of the staff survey that came out this year compared us with other charities. Across most metrics we were in the bottom quartile, yet Ambition took no action to respond to the feedback.

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Ambition Institute Response
5y
Thank you for taking the time to leave a review of Ambition Institute. Our recollection of events differs from yours. It isn’t appropriate to discuss the management of your complaints in a public forum so we’ll simply wish you well for the future and hope that you find greater happiness in your new role.
2.0
16 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Smart, talented and very amicable staff Smartly straddles taking in lucrative government contracts with development of independently funded and ran corporate programmes £££ Long-term organisational capacity deficits create opportunities to take additional 'development opportunities' outside of your contract and often in your spare time, whether you chose to take these or they are thrust upon you under the guise of 'organisational need'. If you do not have a life outside of work or looking to give one up, Ambition School Leadership may just be for you.

Cons

Appalling HR- I mean, truly appalling. Wage depression Work-life balance Palpable low morale What can I say? If you value even a degree of balance in your life do not work for Ambition School Leadership. Prior to the merger I was on the Future Leaders side where there was a worrying culture of overworking but with an appreciation to dedicated staff. Since the merger, the workload has again increased substantially and the obsession with performance management targets is truly suffocating and counterproductive. It is also worth noting that the pay of roles advertised is substantially lower than when I started at the end of 2015, whereas expectations and the workload has increased. Internal promotion opportunities have also dried up considerably. A classic case of layers of management who have done enough boot-licking up to middle and senior management only to subsequently knock the ladder down behind them and having no shame in throwing those below them under the bus. Morale across the organisation is palpably low. The internal propaganda machine which shovels disingenuous talk of 'values', 'mission' and 'moral purpose' down our throats has worn thin, especially as since the merger it is painstakingly and cringeworthilly conceited and inauthentic. Comparison with North Korea or the Soviet Union always comes to mind, however outrageously hyperbolic, but this is a five year plan that needs abolishing. The HR department are grossly incompetent to the point of countless breaches of employment law, Careless confidentiality breaches of sensitive employer information littered on it's shared drive and around the office printer. I do believe, especially on the Future Leaders side there used to be heart to what we were trying to achieve. It's probably no coincidence that problems have been mounting as the focus has shifted relentlessly to chasing money. I hope these are teething problems with establishing a new organisation but to ambitious, morally-driven graduates and those early on in their career, I'd advise staying well away if you can help it, for now at least. With hindsight I would never have worked here, let alone on currently advertised salaries. You can do better.

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Ambition Institute Response
8y
Thank you for taking the time to review Ambition School Leadership. We are new to Glassdoor so please excuse the delay in responding to your post. We were really sorry to read your reflections and would be keen to explore some of the issues you have raised. As a new organisation (only ten months old), we’re committed to creating a dynamic and engaging culture for our colleagues, but we know we haven’t gotten everything right in the past. We’re fully open to feedback on how we could do things better. Like lots of organisations going through change, we’re focused on improving on how we do things and how this impacts on our employees, whom we see as our biggest asset. We’ve set up a group that brings together people from across the organisation to discuss our culture and policies. This group is listening to feedback from employees past and present and working to monitor and develop work that makes Ambition a fantastic, fulfilling place to work. I’m sorry this wasn’t your experience, and I’d be keen to discuss this. If you’d like to meet me personally, I’d be delighted to meet you. Please send an email to HR@ambitionschoolleadership.org.uk and we’ll fix a time very soon. With best wishes, Temi Olowu, Associate Director for HR
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Glassdoor has 100 Ambition Institute reviews submitted anonymously by Ambition Institute employees. Read employee reviews and ratings on Glassdoor to decide if Ambition Institute is right for you.