Does Appello Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Appello Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Appello Group. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Appello Group?

62% of Appello Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Appello Group 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Appello Group?

Emergency Call Handler (18) , Emergency Helpline Operator (10) , Call Handler (3) , Business Development Manager (2) , Customer Services Operator (2) , Manager (2) , Project Manager (2) , Sales (2) , Telecare Operator (2)

What are the pros of working at Appello Group according to real employee reviews?

"Some nice and friendly staff." ((in 10 reviews)); "Remote, good training, meet lots of new people." ((in 6 reviews)); "Really friendly team with i good support network" ((in 5 reviews)); "The people are nice, the management team understand the industry and value their people." ((in 4 reviews)); "work/life balance is amazing" ((in 3 reviews))

What are the cons of working at Appello Group according to real employee reviews?

"Management mostly unreachable and don’t care" ((in 3 reviews)); "Bad pay" ((in 3 reviews))

What are the top reviewed Appello Group locations?

New Milton , London , Chippenham , Bournemouth , Norwich , Lymington , Bracknell , Brighton , Hythe , Ashford , Harrogate , Chichester , Livingston

Appello Group Reviews

3.4

62% would recommend to a friend

(84 total reviews)

James Thorburn

84% approve of CEO

49% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Appello Group has an employee rating of 3.4 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appello Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Reviews by job title

84 reviews

5.0

2 Sept 2025

Great place to work

Wfm analyst

Recommend

CEO approval

Business outlook

Pros

Flexible working Great team environment Lovely people

Cons

Can be pressured at times

5.0

21 Aug 2025

Great place to grow and collaborate

Senior web and mobile developer

Recommend

CEO approval

Business outlook

Pros

Supportive team culture, opportunities to learn, modern tech stack, flexible working arrangements, and encouraging leadership.

Cons

Sometimes fast-paced deadlines, but manageable with good teamwork.

5.0

4 Jun 2025

Great company

Customer services representative

Recommend

CEO approval

Business outlook

Pros

Really friendly team that was super welcoming and helpful. Line manager was incredibly approachable and very supportive throughout with regular check ins if needed. Training was fantastic and the trainer was very approachable at all points. Fantastic time off policy as very easy to request time off.

Cons

None that I can think of.

Viewing 1 - 3 of 84 Reviews

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Jobs at Appello Group

Emergency Helpline Operator

Telecare Coach - Nights

Out Of Hours Operator

Products and Services Manager

Appello Group

Appello Group Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Great place to grow and collaborate

Great company

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Jobs at Appello Group