Does Arcsmart Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Arcsmart Solutions employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at Arcsmart Solutions. This rating has improved by 27% over the last 12 months.

How satisfied are employees working at Arcsmart Solutions?

41% of Arcsmart Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arcsmart Solutions 2.6 out of 5 for work life balance, 2.9 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Arcsmart Solutions?

Customer Service Representative (CSR) (4) , Network Support Technician (3) , Technical Support (3) , Customer Service Agent (2) , Supervisor (2)

What are the pros of working at Arcsmart Solutions according to real employee reviews?

"Great Management and caring management" ((in 6 reviews)); "My coworkers were friendly and so was management, for the most part." ((in 3 reviews))

What are the cons of working at Arcsmart Solutions according to real employee reviews?

"Pay could be better" ((in 5 reviews)); "Very poor benefits." ((in 4 reviews)); "lack of communication from corporate and upper management, lack of work/life balance, old/outdated equipment and computer systems, not much opportunity for advancement without favoritism." ((in 3 reviews)); "Training could definitely be more structured and planned out better." ((in 2 reviews))

Arcsmart Solutions Reviews

2.6

41% would recommend to a friend

(42 total reviews)

Fayaz Arafat

16% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (42 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Arcsmart Solutions has an employee rating of 2.6 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Arcsmart Solutions employee rating is 27% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42 reviews

5.0

4 Jul 2026

Supportive environment but limited growth opportunities

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great moral, everyone is very sweet

Cons

No over-time or bonuses. Not a lot of room to move up

4.0

24 Sept 2025

Good to get your foot in the door

It technical support specialist

Recommend

CEO approval

Business outlook

Pros

Awesome co-workers and managers. Good place to gain experience. Good training.

Cons

Not a lot of room to move up in the company. Cannot accommodate very well with scheduling. Promises they cannot deliver.

4.0

23 Aug 2025

Good Office Culture

Technical support representative

Recommend

CEO approval

Business outlook

Pros

- Definitely was some good office culture while I was there. No "we're a family around here" stuff, but there was a friendly vibe to the office and I got along well with just about everyone. My coworkers were friendly and so was management, for the most part.

Cons

- When I was there, it didn't seem like new hires were being screened thoroughly enough. I helped train new hires during my time there and some of them coming in were just not good fits for the position, like HR had just said yes to anyone coming through the door

Viewing 1 - 3 of 42 Reviews

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