Aroma360 Reviews

2.7

31% would recommend to a friend

(162 total reviews)

32% positive business outlook

Aroma360 has an employee rating of 2.7 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aroma360 employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

162 reviews
1.0
19 Jun 2026

I wouldnt recommend it

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of space to grow within the company

Cons

Chronic understaffing leads to widespread burnout. Most people are stretched across responsibilities well beyond their role. Lack of clear structure or process; priorities shift constantly with little communication Leadership reactive rather than strategic, which trickles down into constant fire-drills for the team. High turnover that the company doesn't seem to meaningfully address. Work-life balance suffers significantly; the always-on culture is not sustainable

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing at all to say about this company

Cons

I would strongly caution anyone considering working for Aroma360 to think very carefully before accepting a position with this company. During my experience, the job was not presented honestly during the interview process. The role, commission structure, pay expectations, and actual responsibilities were not clearly or accurately explained. Once hired, the reality of the position felt very different from what was promised. The environment was extremely unhealthy and unsupportive. Employees are expected to deal with upset clients over issues that are often outside of their control, yet management does not provide proper support when those situations happen. Instead of creating a team environment, the company culture felt hostile, competitive, and stressful. There was constant competition between peers, clients being taken, and managers creating tension rather than helping sales agents succeed. There was also extreme micromanagement, lack of privacy, and frequent talking down to employees. Management often made the environment feel humiliating instead of professional. Rather than coaching employees, it felt like they used intimidation, pressure, and constant rule changes to control people. Training was also inaccurate and did not properly prepare employees for the actual job. The position involves a lot of mass contracting, financing, and sales pressure, yet the training did not truly match what employees are expected to handle. Rules and expectations changed constantly, which made the job feel unstable and unfair. The company also does not feel like a true luxury scent company. It felt more like a high-pressure sales environment built around contracts, financing, and pushing clients for more money. Employees are not allowed much creativity, and there is pressure to say whatever is needed to close a sale. Another major issue was the lack of job security. Between commission concerns, changing policies, poor support, and the way employees are treated, it does not feel like a stable or trustworthy place to build a career. In my opinion, Aroma360 has created a poor reputation, especially in the Boca Raton area. The environment felt shady, misleading, and unhealthy. I personally would not recommend this company to anyone looking for honest pay, supportive management, professional growth, or a healthy workplace. My advice to future applicants: ask very detailed questions about commission, pay, job expectations, health insurance, client issues, management style, and turnover before accepting anything. Get everything in writing. Do not rely only on what is said during the interview. My advice to management: stop misleading employees, stop humiliating sales agents, stop changing rules constantly, and start creating a workplace where people feel supported instead of disposable. Overall, I would not recommend working for Aroma360. There are better companies that value employees, provide honest expectations, and create a healthier work environment.

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay isnt terrible if you don’t have a conscience for screwing people over. There are no other pro’s to this position. The managers should be ashamed of themselves.

Cons

The hours are absurd for what the position is. But that is the least of it. This company has 0 respect for its employees or their time. It’s built only on subscription which sounds ridiculous when pitching for such an irrelevant product. They change their prices constantly which are over priced since the products break with in a month and are garbage. I’ve never worked for such a ridiculous company in my life. It’s a complete scam. All day you will deal with unsatisfied customers who feel completely scammed. The only way they are in business if from recurring payments from customers which is where the scam is in play. They harass established customers to upgrade their machines. The machines are made of cheapest quality and do not hold up. Their customer service does not exist. They would profile clients depending on their race all the time which was disgusting. There is PTO but you have to beg and plead for it to be used. The list of cons goes on forever.

Viewing 1 - 3 of 162 Reviews

Glassdoor has 163 Aroma360 reviews submitted anonymously by Aroma360 employees. Read employee reviews and ratings on Glassdoor to decide if Aroma360 is right for you.