Ascentis Reviews

The joke among Ascentis employees is that the reason our executives and sales leadership never honestly engage our sales team on our never-ending product and process problems is that they are too busy writing glowing reviews about themselves at Glassdoor. Don’t believe them. Before I joined the company, I heard from others about what a great company it was, a company with a fun group of people who worked together to solve problems for their clients and each other. But as many others have commented here, those days quickly evaporated when Summit Partners put in their new CEO and he in turn brought in his friends and former co-workers to “lead” us from Minnesota. Many great long-term executives, managers and teammates soon left and those who didn’t were obviously pushed out....... oh and there's never an announcement, they just disappear and in their place come more friends of the CEO whether they are capable or not. A few examples include a so-called Chief Marketing Officer who has done everything but marketing and a new west region sales director who has spent more time working to fire people (even those outside his department) than actually working in the field with his reps to understand the day-to-day struggles we face. The arrogance of this team is intolerable and has replaced the good that was here. With each firing comes a new Minnesota-based employee. The sales team is much younger now and leadership is moving toward a MN-based sales call center rather than a field sales approach that the position requires. Support and even friendliness toward the remote salesforce is decreasing and many of us are just waiting for the call from HR. The departures have left us with zero product knowledge from management and little help with client issues. Deals are much smaller than they used to be and harder than ever to close due to the product’s dated technology but don’t ever say this out loud or you will be deemed as a non-team player. They say they are going to fix it all but nothing much so far. Too busy writing fake reviews I guess.

For anyone considering working for Ascentis, I implore you to avoid this company at all costs. Sort the reviews by date and read all the negative reviews going back to November 2015. Isn't it funny that just about any time there is a negative review or two, they are immediately followed up with glowing positive reviews? And they almost directly address the negatives that were pointed out or dismiss them as inconsequential? Use the ratings trend feature on glassdoor. Are you seeing that gigantic drop in ratings? You'll also notice that Ascentis is listed as an "engaged employer". It definitely appears that they are engaged in trying to suppress the ugly truth from coming out about the state of their company. You really don't want to work for a company that does shady things like this. The other negative reviews are absolutely spot on, so pay attention to those if you're considering working at Ascentis. The CEO, DJ, is all about driving revenue without increasing headcount. Teams have to beg, grovel, and plead with DJ to add resources but most of the time are simply told "review your current processes to look for efficiency gains", over and over again until it's too late and the current team is buried in an unrecoverable hole. Employees are actively talking with each other about how miserable they are and when they'll start looking for other jobs. Upper management likes to pretend that it's "an established company with a startup culture", implying that it's fun, casual, laid back, etc. Don't be fooled by that, as it's just talk and in reality employees will not have the time to engage in any "fun" activities normally associated with startups due to being overworked.