Question 1

Is Australia Post a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Australia Post have rated their employer with 3.5 out of 5 stars in 57 Glassdoor reviews. This is a higher than average score with the overall rating of Australia Post employees being 3.4 out of 5 stars. Search open Customer Service Representative jobs at Australia Post now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Australia Post.

Question 2

Does Australia Post pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Australia Post with 2.6 out of 5 stars based on 57 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Australia Post.

Question 3

How happy are Customer Service Representative professionals working at Australia Post?

Accepted Answer

21% of Customer Service Representative employees at Australia Post would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Service Representative professionals have also rated Australia Post with a 3.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Australia Post?

Accepted Answer

Postal Delivery Officer (82), Customer Service Representative (73), Mail Sorter (50), Mail Officer (40), Parcel Sorter (38), Postal Services Officer (38), Customer Service (23), PDO (23), Freight Handler (20), Manager (19), Account Manager (16), Christmas Casual (16), Postal Delivery Officer (Motorcycle) (16), Product Manager (16), Project Manager (16)

Question 5

What are the pros of working at Australia Post according to real employee reviews?

Accepted Answer

"Good pay compared to other places for university student looking for a job or someone fresh out of high school" ((in 129 reviews)); "Great people in operations and other tech team but unfortunately I was in a new team" ((in 121 reviews)); "Good culture for the most part" ((in 79 reviews)); "Good work life balance and connection to the community" ((in 73 reviews)); "Some great people and teams" ((in 42 reviews))

Question 6

What are the cons of working at Australia Post according to real employee reviews?

Accepted Answer

"Poor management all trying to build empires with no actual direction" ((in 78 reviews)); "They even put you through training to show you what a bad manager is." ((in 29 reviews)); "No career progression" ((in 25 reviews)); "poor leadership" ((in 19 reviews)); "The bullying to return to normal duties is constant despite managements knowledge of the current situation." ((in 14 reviews))

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