AvidXchange Reviews

2.8

28% would recommend to a friend

(770 total reviews)
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Michael Praeger

49% approve of CEO

23% positive business outlook

AvidXchange has an employee rating of 2.8 out of 5 stars, based on 770 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AvidXchange employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

770 reviews
3.0
13 May 2022

Ops Analyst

Recommend
CEO approval
Business outlook

Pros

- dental insurance was provided

Cons

-not many opportunities to progress and develop -no training allowance

2.0
4 May 2019
Recommend
CEO approval
Business outlook

Pros

Facilities are nice, however you are isolated from the greater downtown amenities. Excellent passionate co-workers, the skilled in-house recruiters did an excellent job assembling talent. No drug testing.

Cons

6 Managers in 1 year. Reorg after Reorg with laughably frequent executive and director level churn. They are growing fast in the director suite and in support staff to paper over issues but are unable to hire talent to actually execute work. When it comes to actual technology the platforms and software are years behind, using early 00's era methodologies and driving principles. The disconnect from any modern tech startup practices is extreme. For instance, UI changes are coupled with monolithic software logic and direct database calls and long lived virtual machines and outdated frameworks, any change no matter how minor can be the cause of a complex and frequent Sev1 issues. These problems and environmental instability issues have created a blame-first culture where the lowest employee who triggered the exotic error in decade old code or triaged the issue at 3AM not found in testing is blamed, not the fundamental lack of consistent containerized environments, decoupled microservices, APIs, and data-abstraction layer. This outmoded technology stack is only running through heroics and at the expense of the personal lives of employees. Due to this dependency if an employee is truly contributing they are unlikely to be promoted in any area other than responsibility, while the non-technical rise rapidly and buy snake oil. Pay is below Charlotte tech market rate contributing to intense turnover.

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AvidXchange Response
7y
AvidXchange is growing at a rate that is unmatched by other companies our size. What we do is complex and requires patience, tolerance and agility to address shifting priorities. We recognize that change is constant. Our senior leadership team is super intentional about the strategic decisions they make to ensure we’re able to adjust to the needs of our customers and markets. We are making good strides across our Technology teams though probably not at the pace which is preferred. We appreciate you sharing your feedback with us and we wish you continued success in your future endeavors.
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Glassdoor has 812 AvidXchange reviews submitted anonymously by AvidXchange employees. Read employee reviews and ratings on Glassdoor to decide if AvidXchange is right for you.