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      Backstop Solutions

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      Backstop Solutions Reviews

      3.7

      70% would recommend to a friend

      (101 total reviews)
      avatar

      Clint Coghill

      78% approve of CEO

      61% positive business outlook

      Ratings by category

      4.3

      Diversity and inclusion

      4.1

      Work/Life balance

      4.0

      Culture and values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Backstop Solutions has an employee rating of 3.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backstop Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      101 reviews
      1.0
      23 Sept 2016

      Good Employees, Terrible Management Making Terrible Decisions

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has employed some intelligent, hard-working people and developed a good employee culture.

      Cons

      - Upper Management are completely clueless as to what they are doing and are just attempting to survive within the company but add no value at all to the company success - The CEO consistently employs and promotes male leads over females, and shows favoritism towards male employees - The company are laying off knowledgeable staff, and giving others incentive to leave due to lack of career development and terrible upper management who don't have a clue about their staff or the product - The acquisition of Cogency was not well thought out, and thus outdated software seems to have been purchased for absolutely no reason and at the cost of good employees jobs. More money should have been spent developing the Backstop platform than making bad investments. - The company is a sinking ship with endless unhappy employees waiting to leave - Poor pay rises for hard working individuals

      2.0
      25 Feb 2016

      Good place to work for coders

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company genuinely tries, and generally succeeds, to make a good working environment for their employees. They offer good salaries for the people they consider to be the "right ones" and regardless of performance, they try their best to give employees a bonus. Good company perks like office snacks, flexibility of working The software development side of the business is like another company compared to the rest of it - in a good way. They are physically separated into another half of the floor the company is based on in the Willis Tower. This gives those employees the space to get on with their jobs and be much less exposed to the machinations of the client facing and administrative staff. The vast majority of the people who work at Backstop are genuinely nice, fun and smart people.

      Cons

      The CEO has filled the ranks of the company's management with like minded middle aged, white, ex-institutional men who are not working towards the company's success but to see who can survive the longest via a competition of "Who has the bigger appendage?". When I first joined the company there were a large number of women mangers. They have all been removed but one or two and replaced with the men described above. They tell candidates information that is flat out untrue in order to persuade them to take a role. New staff are often brought in over the top of existing staff as a carrot to take the role, this undermines their existing staff to the point of disgruntlement. Staff turnover is thus very high. Company targets are unrealistic with the quality of management and resources they are willing to deploy in such a fast moving industry. The company is unwieldy and relatively static, which it shouldn't be for its size. For a small company they are /very/ process driven to the point that following set processes become more important than achieving what the process is set out to help accomplish. It is so common for the company to fail to achieve its targets and goals that they have started to assess its staff, not on their success, but on metrics of their efforts. For example, someone that is less UNsuccessful than another in the same role is fired while the other person stays as they have more evidence of 'trying to succeed' - and has wielded their appendage in meetings more skilfully.

      1.0
      6 Aug 2017

      Hugely dysfunctional business

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I have made some great friends

      Cons

      Intensely political workplace, everything is managed to ensure that the messages passed to executive team are what they want to hear or can face passing onto the CEO. You don’t want to be involved in the witch hunt that ensues if god forbid a deal or anything doesn’t go as intended. One of my colleagues summed it up as 'Emperor’s new clothes' and he was right. One of the most notable Impacts of that is that staff turnover is off the charts, you will meet a lot of new people working here. I’ve had 5 managers in the course of 2 yrs

      avatar
      Backstop Solutions Response
      8y
      There is a great saying that every family and company is inherently dysfunctional. We are working hard on becoming a high performance culture, and hope one of our strongest values of learning can allow us all to analyze when a deal (or really anything) doesn’t go well, in the constant quest to understand how to improve and what to do better next time. We aren’t sure we’ve heard from you directly, so we encourage you to reach out to leadership or our People & Development team to talk this over. New this year, we have published our most critical indicators of organizational health, and communicate this regularly in our all-hands meetings. The most recent sharing of this scorecard was within the last 2 weeks, where our CFO reported that our key indicators are trending in the right direction. While we always hate to lose great people who fit our culture, our turnover is far below the tech industry benchmark, but we’re not satisfied with that. Turnover can impact certain teams disproportionately, and we strive to turn those situations around as quickly as possible. We encourage you to ask your manager and/or anyone in leadership to personally share our company dashboard with you – we’ve changed a lot, and there is much more transparency about how we’re doing and what we’re forecasting. We’re willing to give it a shot if you are as we are hoping that knowing the facts might change your perspective.
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      ReviewsBackstop Solutions reviews

      Glassdoor has 108 Backstop Solutions reviews submitted anonymously by Backstop Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Backstop Solutions is right for you.