Pros
Not given many tasks, very easy job.
Cons
Few responsibilities. Very little opportunity for growth. You don't learn any skills. The BCG uses outdate softwares that will not give you job experience to move to other, better jobs. Upper level management does not care about employees. No innovative approaches. The main attitude in the department is "if it ain't broke, don't fix it." However, clearly, the problems in this department are rampant and everyone thinks it's too difficult or too much work to fix it. No one seems to have the drive to make things better or easier for the public. There is a lot of gatekeeping of information from the public, and surprisingly, from employees. No one wants any change at all, because god forbid you might have to do another task in your busy day of answering a hand full emails and phone calls. Upper management does nothing but meetings. Everything is based on some outdated notion of "chain of command." Coming from nonprofit work, the BCG is really just lazy and unwilling to improve.