Bancsource Reviews

Mediocre benefits; company doesn't match 1 thin dime on 401K, expensive health insurance, unrealistic expectations of employees, no employee reviews, management's first response is to write employees up and ask questions later; bad leadership; management tends to lead by terror and threats of losing your job or getting a salary cut instead of encouragement and mentoring, they sign contracts with customers promising service until 10:00pm at night in some cases, then come down hard on you for getting overtime. Lack of communication between departments turns things into a 3 ring circus every day when trying to find answers to problems, the office staff obviously hates their jobs as much as the field personnel do, as it comes across in "attitude" on the telephone from the call center and tech support, when traveling out of town for business they allow ridiculously small amounts for food: $10.00 for breakfast, $12.00 for Lunch, $18.00 for dinner and the amount of paperwork and hoops you have to jump through to get reimbursed. Overtime requires lengthy explanations and redundant proof. You spend more time talking about what you did to a machine versus what was actually done, illogical and pointless internal company software.

They will never give you a raise, health benefits are expensive, no 401k, no real chance to move up, every call is the most important call, so they'll ask you to move mountains and do them a favor and get it even though you are done for the day. Or if someone is out you have to drive ridiculously far to cover that area. And that can happen anytime. Than when you do all that and pay your dues, they quickly forget all that when you ask for a raise more than a year later. ALOT of far driving too. Gets old after awhile. Another thing too many cooks in kitchen so to speak. Somebody will drop the ball somewhere and a customer is not happy so you'll get contacted by everyone to drop whatever you're doing no matter where you are, and run and fix the issue. So that leads to a lot of duplicate driving and having to go back the opposite way just to come back later.