4 Dec 2017
Benchmark Mortgage reviews about "everyone"
63% positive business outlook
Reviews by job title
12 reviews
1.0
27 Feb 2025
Recommend
CEO approval
Business outlook
Pros
Nothing positive about the company or it's current CEO, Stewart Hunter
Cons
I am former employee at Benchmark Mortgage, I was there for 11 years and for the most part it was great company to work for. But it all changed when Stewart Hunter took over as the CEO in September 2024. One day you are consider "Family" (a benchmark motto) and the next day your are kicked out like 11 years meant nothing to them. Stewart is horrible leader who belittles everyone around him. I've witnessed him call employees "stupid" and "retards" during staff meetings. He's has poor leadership skills and I feel sorry for the current employee who have to put up with him. Everyone around him is afraid of him because he's emotional unstable and lashes out if the answer is not what he wants. So he's surrounds with "YES" people, including ALL of this Executive Team. He has created a toxic work environment. It's not worth applying for a job at Benchmark Mortgage. Also, the company is always being investigated by Federal and State Regulators.
4.0
17 Mar 2025
Recommend
CEO approval
Business outlook
Pros
Smooth process for clients. Team support.
Cons
Higher rates making it hard to compete with brokers and online lenders. I have lost way more deals than I have won, which is frustrating and causing e to look elsewhere to make a living. Management needs diversity. Everyone at the top is a white male. Their very apparent right-wing politics don't align with mine.
5.0
4 Mar 2020
Recommend
CEO approval
Business outlook
Pros
Everyone who works here is core values-driven.
Cons
I have none at this time.
5.0
12 Feb 2020
Recommend
CEO approval
Business outlook
Pros
I started with Benchmark just a few months ago, and this company is a Breath of Fresh Air for me. Everyone here is amazing and so helpful. The Leadership makes it easy to feel like I am at my Home Away from Home.
Cons
I don't have any Cons, Benchmark and everyone here has made this change wonderful for me.
4.0
4 Dec 2022
Recommend
CEO approval
Business outlook
Pros
Corporate office has a ton of resources and support for branches. The company as a whole is transparent and it truly feels as though everyone wants to do mortgages the honest way.
Cons
Benefits are not nearly where they should be. They are expensive with mediocre coverage. Everyone in corporate and at other branches has said if you can get benefits on a spouses insurance, to do that instead. There is no maternity or paternity leave, the option you are offered is FMLA leave for women which is only 60% pay and this is only available to people near corporate office or branches with 50+ employees. PTO hours are low, and no time is given for sick pay (you are meant to use PTO hours when you’re sick).
Benchmark Mortgage Response
3yThank you for your feedback on our benefits. We benchmark our benefit offerings each year to ensure they are competitive with similar sized companies in our industry. Our FMLA leave eligibility and coverage follows the federal law. In addition, our paid time off (PTO) plans are designed with a number of days to be able to cover both vacation and sick time off needs. We will continue to review benefits to ensure our employees have a well-rounded benefits program to meet their needs.
5.0
7 Apr 2022
Recommend
CEO approval
Business outlook
Pros
The culture at Benchmark is amazing. I've worked at several mortgage companies and Benchmark has the best culture of any so far. Pretty much everyone is happy to be here and help out. Workers are safe to speak their minds and offer ideas for improvement.
Cons
I haven't identified any downside yet.
5.0
28 Sept 2016
Recommend
CEO approval
Business outlook
Pros
They treat you great from the moment you first meet them. Everyone is polite and extremely helpful. The new hire process is smooth, and the on-boarding process is fantastic. The company president called me during the process. I have never had the company president call me during a new hire process. The entire company is about building high quality and high trust relationships. This company is AWESOME!!!
Cons
I have nothing bad to say about this company.
5.0
8 Apr 2021
Recommend
CEO approval
Business outlook
Pros
Everything about Benchmark has been great! I'm so happy I made the decision to accept the my position here. Everyone I work with has been wonderful.
Cons
I do not have any cons to share, as I have not experienced any.
Viewing 1 - 3 of 12 Reviews
