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Benefit Cosmetics

Part of LVMH

Engaged employer

Benefit Cosmetics Reviews

3.4

51% would recommend to a friend

(1,376 total reviews)
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Christie Fleischer

62% approve of CEO

36% positive business outlook

Benefit Cosmetics has an employee rating of 3.4 out of 5 stars, based on 1,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benefit Cosmetics employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
29 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Free makeup once in a while if you have a particularly big launch, you do meet some nice girls through training day, pay was alright considering i've not moved out yet but if i had moved out there is no way i could survive on those wages, really great company to get your foot in the door in the makeup industry and looks good on cv.

Cons

I was literally over the moon when i got this job as i thought i'd be working for what seemed like a fun, friendly and vibrant brand... this opinion changed after about 2 months of being there when i realised what a fake, money grabbing brand they were. It's one of the most depressing jobs i have had to do not to mention so so so degrading. A lot of the girls are really rude an think they're above you. You're forced to go out and traffic stop and get grilled if you don't get a customer to spend like £150 in one sale. You end up looking desperate and i think traffic stopping cheapens the brand so much. I was never given proper on counter training and got chucked on a counter by myself on my first day. They don't care about their employees or customers one bit, all they care about is money and sales. This job doesn't require any form of qualification nor do you have to be good at applying makeup for it. They don't care about your passion for makeup or creativity at all and expect you to be some fake smiley girl with completely false over the top enthusiasm. You are FORCED to manipulate innocent shoppers into buying way more than they actually want which is really unfair as people can buy what they want and pressuring them is not the way. They are bullies and bully people into doing stuff. If you put your foot down you get pushed out by co-workers. The girls who already worked there before you will most likely try to manipulate you into doing all their dirty work and unwanted task as you're the new girl.

1.0
2 Sept 2016

Worst Job I've Ever Had

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to this job.

Cons

During my time at Benefit, I had the worst 6 months of my life. I was employed on the Brow Bar and ended up with a months sick note off my doctor I was that poorly from stress and anxiety. The sales targets were ridiculously high resulting in me being back to back with appointments, being rushed and making customers late, not having any time for a break and the job becoming painfully repetitive. Although I like my makeup a little more natural, I was forced to wear heavy makeup and told I was not nice enough without it and the way I looked was downgrading the counter. My manager told me I didn't belong on a beauty counter as I didn't have the right look and was the laughing stock of the other counters. I don't have much confidence anyway and get insecure about my looks, so my confidence hit rock bottom. I told the Debenhams managers about this and they pretended nothing happened. Traffic stopping was a huge part of this job role which become very draining and pressured. The atmosphere was the worst I'd ever experienced and the other girls were constantly crying. We had constant meetings with our counter manager about what we needed to do to improve our sales and how to drive productivity. I understand this is the nature of retail, but everything was so negative. Nothing nice was ever said to us or what great things we had done, it was completely unnoticed when we had worked hard. We just got pushed and pushed to the point 8 girls left in the space of 5 months. I have never felt as bad about myself or as self conscious. The company is not for making women feel good about themselves, it's simply greedy and run by bullies. I would not recommend this brand to anyone and I have never felt as relieved to leave this company. It's painfully run by hard faced managers who do not support or look after their staff. Even when I come back after having 4 weeks off, no one asked if I was OK or if they could help with anything, I had a back to work meeting and was told my targets had gone up and was shown a new online booking system that enabled to fit more customers in. I was in absolute disbelief and instantly handed my notice in. Please reconsider if you are looking to apply with benefit, you are worked to the bone and very easily replaced.

1.0
17 Sept 2017

BA

Recommend
CEO approval
Business outlook

Pros

Good commission if you work in a larger store.

Cons

The company is super pushy and you can be stood traffic stopping for up to 3-4 hours a day. The company itself don't care about the staff you are spoken to like rubbish and you can try as hard as you want and it's still never good enough. I worked for this company for 1 year and at least 9 girls left due to management. I would never work for this company again and would advise anyone else who was going to apply for job to make sure they know what they are in for as in your interview they make it sound like the best job in the world but fail to mention how you aren't allowed to stand at your own counter you are literally traffic stopping all the time.

Viewing 1 - 3 of 1,376 Reviews

Glassdoor has 1,619 Benefit Cosmetics reviews submitted anonymously by Benefit Cosmetics employees. Read employee reviews and ratings on Glassdoor to decide if Benefit Cosmetics is right for you.