Best Western Reviews

3.4

52% would recommend to a friend

(2,358 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
27 Jun 2026

A cancerous environment.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

1.0
8 Jun 2026

poor management favoristism no way to contact HR

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, great co workers some of them. Awesome regular customers.

Cons

Management is biased and unorganized. Training problems. Current management is lazy.

Viewing 1 - 3 of 2,358 Reviews

Glassdoor has 2,685 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.