Betterment Reviews

3.3

47% would recommend to a friend

(132 total reviews)

Jon Stein

62% approve of CEO

47% positive business outlook

Betterment has an employee rating of 3.3 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Betterment employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

132 reviews
3.0
30 Mar 2017

Fun until it's not

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They make an effort at defining the office culture. Nice benefits (Betterment 401(k), company outings and vacations, flex vacation policy, catered lunches, dogs in office). Stellar product. Smart, talented, hard-working individuals. Also, this could be a pro or con depending on what you want, but the workforce skews twds the mid-late 20s to early 30s. For many folks this is their first "big girl or big boy" job, so be prepared - some are clueless as to how a real corporate org. works.

Cons

Product: Seemed unfocused, and the service is morphing/resembling more of a robo-advisor with a human if/when you need it, so does this still make it a robo-advisor? Upward Mobility: Your success depends on your manager and area. Frankly, my dept. felt bloated with managers. As with any company that is growing, politics and egos are rampant, and you may even end up in a situation where you're asked to generate new ideas and be a leader, but only when it's convenient for an insecure/inexperienced manager, who gives mixed messages, does nothing with those ideas, but is happy to go around espousing self-labeled "high level feedback."

3.0
12 Apr 2020

Lots of turnover

Recommend
CEO approval
Business outlook

Pros

- For the most part, really incredible coworkers. This is a driven team that moves fast and isn't afraid to make mistakes - Leadership tries to be transparent in the form of weekly team meetings - Benefits are good for the most part (but no 401K match, which is terrible for a company whose mission is to empower people and their money).

Cons

- There have been lots of firings in general, but particularly in the marketing department there is a lot of turnover (people choosing to leave). - Extreme lack of diversity despite efforts from the recruiting team - Lack of organization around changing products/marketing tactics. There are a lot of "top down" mandates that have to be prioritized without taking into account previous strategy or team goals. - Almost every team is severely understaffed. This makes our work as a marketing team difficult. - Don't interview for Betterment for Business. Just don't do it. That team is run to the ground with work and managers care more about keeping the department financially afloat than they do about their clients. - Getting ahead here is all about visibility. - Data driven organization with few data resources. The Analytics team is unhelpful. - Company culture has suffered over the past year. Rapid growth and moving to a new office has made this company feel less like a family than in previous years.

1.0
23 Oct 2018

Lack of product/data driven decision making

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Effort is put into maintaining a friendly office culture through regular company outings, flex vacation policy, weekly catered lunches, dogs in office etc.

Cons

- Betterment has found it difficult to become a product-driven company. Most of the companies of Betterment's size are able to accelerate growth by letting employees step back and understand how to best make a product that increases user happiness, generates revenue, and ships. At Betterment, this is not the case where short-term gains such as PR buzz are prioritized over long-term growth. - Betterment has no culture of making data-driven decisions. The analytics team is completely non-existent and efforts to build some sort of analytics support has not worked for years. - Absence of product guidance and data-driven decision making has led to a number of incapable senior leaders get sign-off on ideas that have been made on hunch. These ideas then end up falling flat resulting in poor company growth. - There is no clarity about the future direction of the company. Senior leadership has seen churn lately. CEO has his heart in the right place but has surrounded himself by clueless "leaders". - Betterment claims to provide a compensation at or above market. However, compensation is much below the market. - Given these cons, Betterment has not seen much growth lately, missing its targets in last couple of years. If you are looking for a fast growing company to work for, Betterment is definitely not it.

Viewing 1 - 3 of 132 Reviews

Glassdoor has 135 Betterment reviews submitted anonymously by Betterment employees. Read employee reviews and ratings on Glassdoor to decide if Betterment is right for you.