BigCommerce Reviews

Updated 2 Mar 2021

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4.3
85%
Recommend to a Friend
94%
Approve of CEO
BigCommerce CEO Brent Bellm (no image)
Brent Bellm
119 Ratings
Pros
  • "We have great people, who aren't entitled or anti-social(in 15 reviews)

  • "Free lunch on Tuesdays if you work early enough to get there on time before its gone(in 14 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "A rocket ship!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Account Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for more than a year

    Pros

    Fast paced, great culture, awesome team, lots of opportunities for personal growth

    Cons

    Really busy (but that's also a good thing)!

  2. "Amazing!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time

    Pros

    Feeling included, great career opportunities and developed so much for my first professional role in such a short period of time

    Cons

    Lack of compensations, benefits and holiday


  3. "BigCommerce SaaS eCommerce Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for more than a year

    Pros

    Great work culture, none hierarchical structure, great product and great opps

    Cons

    Not a lot wrong with this company

  4. "Good company, great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager (CSM) 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time

    Pros

    Great people on the team!

    Cons

    Not a ton of process!

  5. "Big"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tier-2 Support Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BigCommerce full-time

    Pros

    Biggest big bigger very big huge

    Cons

    Not small very liberal good

    Continue reading
  6. "The best company I've ever worked for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Desktop Support Engineer II 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time

    Pros

    Supportive team & great culture

    Cons

    I love working here and can't think of anything

  7. "Walking the Walk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning and Development Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for less than a year

    Pros

    I've now been with BC for 10 months and I've loved every moment. BigCommerce works to make everyone feel included, heard, and valued. It really feels like folks here care about the values and live them daily. - The teams I work with are supportive and collaborative - Company events are well planned and fun (they really take the sting out of working remote) - Leadership took the feedback from their employees seriously and so far have worked to develop and improve DEI in the workplace through hiring, frank discussions, and education. It's fast paced, challenging, rewarding, and I love it here.

    Cons

    I haven't found any cons to working here yet!

  8. "Amazing place with amazing culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BigCommerce full-time for more than 8 years

    Pros

    High Growth Start up with a great culture.

    Cons

    Growing pains can cause mis-steps and friction.

  9. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for more than 5 years

    Pros

    People, industry leaders, growth potential

    Cons

    Can be slow to react to trends, change.

  10. "Excellent opportunity for upward mobility, great product and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tier II Technical Support in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for more than a year

    Pros

    Very nurturing environment for learning and inclusiveness

    Cons

    Strict attendance/time management policies, but not unreasonable

    Continue reading
Viewing 1 - 10 of 221 English Reviews

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