Does Birch Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Birch Coffee employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Birch Coffee. This rating has been stable over the past 12 months.

How satisfied are employees working at Birch Coffee?

38% of Birch Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birch Coffee 2.2 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Birch Coffee?

Barista (21) , Cashier/Barista (10) , Shift Lead (7) , Barista, Shift Supervisor (2)

What are the pros of working at Birch Coffee according to real employee reviews?

"great coworkers and regulars." ((in 12 reviews)); "Coworkers tend to be really good people and the coffee we make is bomb" ((in 6 reviews))

What are the cons of working at Birch Coffee according to real employee reviews?

"Management is terrible and doesn’t think about decisions based on lower tier employees only bottom line" ((in 6 reviews)); "Upper management is great at cultivating a toxic workplace environment." ((in 3 reviews))

Birch Coffee Reviews

2.8

38% would recommend to a friend

(60 total reviews)

Jeremy Lyman

25% approve of CEO

39% positive business outlook

Ratings by demographic groups

Ethnic group

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Parent or family caregiver

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Birch Coffee has an employee rating of 2.8 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Coffee employee rating is 24% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

60 reviews

4.0

11 Jun 2026

Great coworkers and perks, but stressful environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Amazing coworkers, great coffee! Fun environment and busy most days. Great tips and perks like free coffee and insurnace

Cons

hard to make drinks fast enough. Managers seem stressed and owner watching over.

3.0

1 Jun 2026

Busy environment keeps you engaged and entertained

Barista

Recommend

CEO approval

Business outlook

Pros

Fun very busy need to be doing something at all times

Cons

Not much. Fun over all

2.0

26 May 2026

At the end of the day, they are just another toxic corporate cafe.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Complimentary coffee bag each week, and thats about it.

Cons

Upper management is great at cultivating a toxic workplace environment. District managers complain about people quitting as if its not a direct result of their awful treatment of the workers. Constantly overworking the baristas leading to rapid burnout. The pay and benefits are not worth the stress that comes with. Sadly the HR department is a bit of a joke... DMs consistently talk about fellow staff they dislike and plan on firing. Worst of all... sexual harassment cases get brushed off and not taken seriously. Overall a super disappointing experience working here.

Viewing 1 - 3 of 60 Reviews

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Birch Coffee

Birch Coffee Reviews

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Reviews by job title

Great coworkers and perks, but stressful environment

Busy environment keeps you engaged and entertained

At the end of the day, they are just another toxic corporate cafe.

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