Bitvavo Reviews

3.5

59% would recommend to a friend

(27 total reviews)
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Johan van Olffen

37% approve of CEO

57% positive business outlook

Bitvavo has an employee rating of 3.5 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bitvavo employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

27 reviews
2.0
10 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Amazing individuals with great knowledge and drive to win. Okay salary. Modern tech stack. Good secondary benefits.

Cons

Toxic management. A few leaders ruin the joy and ambition of many. Lots of burnouts. To Bitvavo: please start people as people, and stop killing motivation and eagerness. Don’t sent vacancies to team members to try and make them leave. Trust your experts instead of overruling by top down decisions. Don’t tell individuals you would not hire them again. Do extend contracts of those that bring healthy reasoning and the human factor. Nice list of values, but please walk the talk. Don’t set people up against each other by creating narratives.

1.0
22 Sept 2023

Extremely toxic and racist environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing can sweeten up the toxic atmosphere inside the company

Cons

Company and management support and cover up racist behavior towards employees. Both management and hr department were trying very hard to cover up completely intolerable behaviour in a company, they even asked me to write down what I’m going to tell my team as a goodbye speech, Hr told me it’s ok to edit it to be acceptable for the company. Company decides to remove employees bonus (40%) without any explanation and as a response you got “you HAVE to sign a new contact in 2 days”, management treats you as a resource that can be easily replaced

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Bitvavo Response
2y
Thank you for sharing your feedback. We take immense pride in having a diverse base of employees with 40+ nationalities, have zero tolerance for racist behaviour & do not recognise the description you've shared here. Having said that, making our employees feel valued and included is of utmost importance to us, and we do not take these complaints lightly. We would really appreciate it if you could share your personal experience with us using one of our independent channels (https://whistleblowersoftware.com/secure/bitvavo). Thanks for your feedback, once again
2.0
13 Feb 2024

A toxic pill to swallow

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very nice office, fun colleagues, good pay

Cons

Reflecting on my time at Bitvavo, I'm disheartened by the pervasive issues that have tainted the workplace atmosphere. The prevalent sense of distrust and covert competition breeds a toxic environment where collaboration is undermined by underhanded tactics. Nepotism runs rampant within Bitvavo, with real opportunities seemingly reserved for those with personal connections to higher-ups. This perpetuates a sense of unfairness among the overlooked majority and erodes morale. Accountability is notably lacking in the leadership, with mistakes often overlooked and individuals rarely facing repercussions, especially if they are well connected with the senior management. This fosters a culture of mediocrity and complacency within the organization. Sexism rears its head, with women frequently marginalized and excluded from real leadership roles. This not only hampers their professional growth but also undermines overall workforce morale and cohesion. The organizational structure offers little solace, as it looks like it is being designed to privilege personal agendas over team well-being. Rather than offering support and direction, individuals in positions of authority exhibit self-serving tendencies that contribute to the negative atmosphere. Employees can be more or less openly exploited being called accountable for covering up the management missteps. Within Bitvavo, there exists a disturbing paradox where individuals who possess the power to effect change often appear either oblivious to the challenges plaguing the organization or are actively complicit in perpetuating them. It's a disheartening reality where those in positions of authority, rather than addressing issues head-on, seem to prefer turning a blind eye or even exacerbating existing problems. In this environment, stepping up to confront issues is akin to walking into a trap. Those who dare to speak out or advocate for positive change often find themselves targeted for retaliation by the very individuals responsible for creating or perpetuating the issues at hand. It's a chilling dynamic where accountability is elusive, and those who dare to challenge the status quo are met with resistance and reprisal. Bitvavo has whistleblowing policies, but they are merely a facade, offering little protection to those who raise legitimate concerns. Whistleblowers have faced sudden and severe retaliation, further discouraging employees from speaking out against misconduct or unethical behavior. Those within management who once sought to address systemic issues looks like they have been silenced or marginalized, leading to a sense of resignation among those hoping for positive change. This culture made of distrust, shameless privilege and fear plus a history of implementing abrupt changes to contracts and salaries without adequate explanation has led to a breakdown in trust and communication, with gossip becoming the primary means of trustworthy information exchange. This instability adds stress and erodes trust among employees to such an extent that burnouts or people simply “disappearing” are a way too common reality. To provide an example of which kind of situation the workforce is in, the senior management attempted to maintain and offer only contracts as one-year fixed terms as long as possible regardless of any previous agreement aiming to gain absolute control and leverage for retaliation on employees and only a general upheaval prevented this from happening, till now. The CEO's leadership is weak and unfitting, lacking direction and prone to following trends rather than setting them. Placing unwarranted trust in the wrong individuals perpetuates poor decision-making spiral and exacerbates existing issues. Externally, Bitvavo's reputation has suffered, with recruiters and potential hires wary of the dysfunctional environment. In light of these challenges, the future of Bitvavo appears fraught with obstacles. Potential employees should approach with caution and awareness of the risks involved.

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Bitvavo Response
1y
Thank you for taking the time to share such detailed feedback. We are truly sorry to hear about your negative experiences, but we must say that we don’t recognize the picture you've painted of our company. The environment you describe does not reflect the values and culture we strive to uphold at Bitvavo. We are committed to creating a workplace based on trust, transparency, and mutual respect. And we’re happy to see this reflected in our employee surveys.If there are concerns regarding sexism, unfair treatment, or lack of accountability, we take them very seriously, and they are not consistent with how we aim to operate as a company. Although we do not recognize ourselves in the picture you have painted, we genuinely want to understand more so we can take meaningful action. We encourage you, whether you're still with us or have moved on, to reach out via our confidential SpeakUp channels. We are constantly working to ensure that employees feel safe to speak up, that feedback is heard, and that everyone has equal opportunities to succeed. If you feel the concerns you've raised are still present, please step forward so that we can take appropriate measures to address them and create a healthier work environment for all. Your experience matters, and we care about making things better.
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Glassdoor has 43 Bitvavo reviews submitted anonymously by Bitvavo employees. Read employee reviews and ratings on Glassdoor to decide if Bitvavo is right for you.