Box Reviews

3.9

70% would recommend to a friend

(1,307 total reviews)
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Aaron Levie

78% approve of CEO

59% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
18 Aug 2016

Musical chairs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product when it works. Looks good on the CV when looking for other jobs Free food and snacks (not sure this will last forever)

Cons

Atmosphere: You could see the clear decline in morale and general feel of the office since the IPO back in Jan 2015. Yes, we are a public company, we need to be great and achieve greatness...but at what costs? Some employees lived it well, doing their awesome job like always. Some are useless obnoxious pretentious childish slackers without substance colliding together to make the employees who actually deliver miserable. During 1-1 or team meetings, company surveys, whenever you would have this type of feedback (“Lot of things are going on, this is how we could fix it”, "my manager does not want to listen about what is really happening" or worst, "my manager is reading the news and chatting all day being no help", "there is one employee who is definitely playing all of you when not coming into work”, etc…), no reaction. At all. Even better, managers do not have your back, they will take sides with the slackers. There are way too many middle managers who seem to get off micro managing, dare I say, tiny dictators. Then 15+ employees were fired in February 2016 (the wrong ones for 70% of them). They all woke up one morning, as usual, going to work and see their friends/colleagues. All of them were invited into an impromptu meeting early in the morning to be told they were fired then escorted out of the building. And yes, all their belongings stayed in the office, they had to book appointments to take them back. That was a nice touch. After this, all of us "safe employees" attended an All Hands meeting for an update. Summary: you are safe now, it was a tough decision, do good work now, you might be next. Internal mobility: This is a fun one. Internal mobility is praised across all offices, you need to find out your next move. What's your next move blah blah because INTERNAL MOBILITY. Word of advice, be ready to kiss butt (literally and figuratively) and remove any inch of principles/values/conscience you may have. It will never be based on merit, forget that (who rewards employees doing hard work, integrating well, causing no fuss and showing signs of maturity and leadership nowadays anyway?) It will be based on how much butt kissing you have done, that's all, you do not need experience. Hiring: Quality of hiring is hit or miss. Amazing employees were hired, I consider them my friends and it is a blast to work with them and learn from them. Useless employees were hired by useless managers. The amazing employees stay a little bit over a year then leave as soon as they can. The useless employees stay and thrive together. Overall: I have seen high performing colleagues who became my friends, leave one by one since I started working at Box. They are happy now as they do not have to deal with this nonsense anymore. I also know most of the remaining ones are either thinking about leaving in the coming months or already actively interviewing at other companies. Myself, I'm still here, taking my time to find a better position elsewhere and not leave for the sake of leaving even if most days, I wake up and just tell myself to quit on the spot, it will be fine. General consensus is dealing with childish, rude, unprofessional, inexperienced micro managers is not what we want in life so we are finding solutions on our own since upper management does not care. We have all been screwed at one point since we joined. Thanks for the “start-up” experience Box, we'll try to be valued somewhere else, good luck with your future endeavours.

2.0
6 Feb 2016

A crashing business

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food, good people, nice office, good working from home and flexible working if you need it. product is very good and customers do love it when we can actually sell it to them, us trips for SKOs (although I imagine those will be cut soon)

Cons

The business is crashing and people are being let go in every team because there is no money to pay the salaries a bunch of people on the leadership team are out of touch and growing more and more corporate as they hire people who don't care about people in the team and don't get the product. some people on the leadership team don't even know how to use google calendar but their working in a tech company!!!!. selling this idea of a start up in recruitment processes and interviews and but thats a lie now and i doubt wed even be hiring anyone this year anyway most of the team are looking for new jobs and its sad to see a good place die

1.0
26 Feb 2016

Does Box ACTUALLY care about their employees?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Catered lunches - Discount Virgin Active membership - great location - quite social

Cons

They do not care about their employees the way that they claim. I am pretty sure the way that they made certain staff redundant was highly unethical. People were told to leave the premises on the same day that they were made redundant, people that have been fired were treated with more dignity. No support was offered to staff and certain members of staff had to book an appointment to collect the remainder of their belongings. A lot of the staff were left disgruntled and confused as no prior notice was given, people were made redundant with immediate effect. The HR team seemed rather insensitive about the entire process, which is quite shocking as it was carried out by the most senior member of staff in HR. Box did seem like an amazing company in the beginning, but I guess somehow they lost sight of that. Redundancy is not new, but Box should learn how to at least dismiss their employees with a little bit more dignity and respect.

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Box Response
10y
Thank you for your feedback. We recognize that the end of your time at a company can be difficult. Acting ethically is a fundamental part of our culture and values. We strive to treat all employees with dignity and respect from their first interview to their last day at Box (and beyond). We are sorry if we missed the mark and you felt mistreated. While we do provide our managers with training in handling difficult situations, we recognize that there is always room for improvement and appreciate the feedback you have shared.
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