Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Brightway Insurance?

43% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 13 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Team and leader were great" ((in 5 reviews)); "Great benefits" ((in 5 reviews)); "Consistently growing, consistently opening opportunities for advancement, a culture of promoting growth, understands work life balance, competitive pay, and family style environment." ((in 4 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 8 reviews)); "The pay is low unless you are an agent." ((in 7 reviews)); "life balance, bad training" ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "Everything management and hr are all friends from way back." ((in 3 reviews))

What are employees saying about Brightway Insurance redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance redundancy and their outlook for job security at Brightway Insurance in 2026.

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Brightway Insurance

Brightway Insurance Reviews

3.0

43% would recommend to a friend

(185 total reviews)

Nick Clements

44% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture and values

2.9

Career opportunities

2.8

Senior management

Brightway Insurance has an employee rating of 3.0 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

185 reviews

3.0

8 Jun 2026

Great colleagues, but limited insurance options

Licensed insurance specialist

Recommend

CEO approval

Business outlook

Pros

Great people to work with

Cons

Limited insurance products for health and life

1.0

31 May 2026

Avoid this company due to its poor platform

Sales

Recommend

CEO approval

Business outlook

Pros

They pay in things other than peanuts on occasion

Cons

Horrible platform horrible company. Run don’t walk

1.0

11 May 2026

Stressful Culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The people on my team and in other teams/departments were great to work with.

Cons

Management and Executives are not aligned. Work is prioritized by my manager but when it’s completed we get dinged because it’s not what the executives wanted.   Priorities shift almost weekly with no clear communication on why. Poor work life balance, lots of off-hours work to meet deadlines.    Aggressive goals with not enough staff has us skipping tech debt, which causes issues daily.

Viewing 1 - 3 of 185 Reviews

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Jobs at Brightway Insurance

Customer Service Representive

ASSOCIATE DIRECTOR OF ADULT DAY SERVICES

Director of Customer Engagement

Social Media & Content Lead

Social Media & Content Lead

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Brightway Insurance

Brightway Insurance Reviews

Ratings by category

Reviews by job title

Great colleagues, but limited insurance options

Avoid this company due to its poor platform

Stressful Culture

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