Butternut Box Reviews

4.4

83% would recommend to a friend

(172 total reviews)

Kevin Glynn and David Nolan

95% approve of CEO

90% positive business outlook

Butternut Box has an employee rating of 4.4 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Butternut Box employee rating is 25% above average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

172 reviews
1.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

I enjoyed being in the company due to some of the people that worked there that were shop floor focused, i.e. team leaders, lead ops, skilled ops, gen ops and shift cos. In the beginning it was great and watching the company grow was amazing. The salary and benefits are good. Development opportunities

Cons

They offer the world and produce a pea. I fear the company that I once loved has turned into a machine that has lost touch with its employees. The employees are treated as a number and not as a person. A people team that has no people skills and apparently a very basic outlook on HR/employment law that are reliant on people not having a basic understanding of their rights or fighting back. A definite difference in culture and treatment between those on the shop floor and those that are office based.

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Butternut Box Response
2y
Thank you for taking the time to share your thoughts and experiences with us. We truly appreciate your candid feedback, as it helps us understand how we can improve and create a positive working environment for all our squad members. We're glad to hear that you enjoyed your time at Butternut Box, particularly highlighting the camaraderie among the shop floor teams and the growth of the company. Your acknowledgment of the competitive salary, benefits, and development opportunities is also encouraging. However, we are truly sorry to hear about your concerns regarding the company's shift in culture and the perceived disconnect between the office and shop floor teams. Your feedback is invaluable, and we want to assure you that we take it seriously. We believe in fostering an environment where every team member feels valued, respected, and heard. We are aware of a weekly forum in existence to make sure we get shift advocates to consistently provide feedback and suggestions directly to the leadership team, functional experts, and people team, as well as an engagement survey twice a year that is anonymous. If you do have any more specific feedback, then please do contact one of the People Team leadership on site so we can make some amendments, as we do want to overcome the situation you have had. We want all our squad members, including those at Rudies Kitchen, to feel comfortable expressing their opinions and contributing to making Butternut Box a Great Place to work. We understand the importance of having a people team with strong interpersonal skills, and we are committed to enhancing our HR practices to ensure a positive employee experience for everyone. Thank you once again for your valuable input. Feel free to email the people directly if you wish to discuss it further.
2.0
7 Jun 2023
Recommend
CEO approval
Business outlook

Pros

* There are some really skilled people within the factory, which make their manufacturing site really best in class * They promoted womens rights, LGBTQIA+, and many amazing events throughout the year by bringing in external speakers. * They offered remote first during easter and summer holidays * They provide great products to our beloved furry friends

Cons

* Management team are really inexperienced & lack any empathy * Majority of colleagues spent time crying from how they were treated, including myself * Unrealistic expectations * If you were there from the beginning you're okay, but any new people (who have LOTS of experience are treated unfairly * Heavily promote from within, which you would think is a great thing but at Butternut it promotes backstabbing and unsupporting behavior.

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Butternut Box Response
2y
Thank you for sharing your feedback about your experience working at Butternut Box. We value the thoughts and concerns you shared here and apologise for any negative experiences you encountered during your time with us. We appreciate your recognition of the skilled individuals at Butternut and Rudie's specifically, as well as our commitment to promoting diversity and inclusion. We acknowledge your concerns regarding the management team's experience and empathy and understand the importance of guidance and support from leaders; as well as fair internal promotion policies. Our intention is to promote collaboration and teamwork with our mission at the heart of what we do. It is disappointing for us that you left Butternut feeling sad and upset. We will continuously strive for better in our practices to create a positive and fulfilling work environment for our squad. If you would be willing to share any more details of your experience; please reach out to our people team directly at people@butternutbox.com. Thank you again for leaving your feedback and for your contributions during your time working at Butternut.
1.0
23 Jul 2018

Increasingly uncomfortable experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In the beginning all seemed fine...

Cons

Forced to participate in law breaking practices. Disgusting overcrowded stores environment to keep 'fresh' product in. (Check across media platforms for photos to be posted shortly) Be prepared to have 0 social life beyond the co-workers.

Viewing 1 - 3 of 172 Reviews

Glassdoor has 193 Butternut Box reviews submitted anonymously by Butternut Box employees. Read employee reviews and ratings on Glassdoor to decide if Butternut Box is right for you.