By The Hand Reviews

3.6

58% would recommend to a friend

(51 total reviews)

Donnita Travis

79% approve of CEO

66% positive business outlook

By The Hand has an employee rating of 3.6 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The By The Hand employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

51 reviews
1.0
18 Jan 2019

Racist Towards students and staff

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Children are awesome to work with, they were my inspiration everyday.

Cons

Hate to see the way the kids are treated, the racism towards the students from leadership is undescribable. Children are treated like pawns in their game of money. the racism towards the staff is unbelievable, basically if you’re a minority there is no way to come up in the company.

2.0
23 Jan 2018

Team Leader at By The Hand Club for Kids

Recommend
CEO approval
Business outlook

Pros

-Sharing the good news of Jesus to the students. -Going on outings with the students.

Cons

-Pay... Apprentice team leader make 12 dollars an hour, Master team leader make 15 dollars an hour. 29 hours a week. Full time team leaders make 15 dollars an hour, work 40 hours a week. No pay raises. My wage went up twice for cost of living, instead of 15 dollars an hour. My pay was 15.60 an hour. -Hours, part time 29 hour employees 1pm to 730pm Monday through Thursday, full time employees 11am-730pm Monday through Thursday. Part time 29 hours Friday hours 10am-1pm. Full time Friday hours 10am-4pm. -Extremely high turnover rate, no matter what site you are placed, you will experience many people (Team Leaders) leaving. -Meetings, the meetings are really unorganized and pointless. Most of the time the meets could be replaced with a detailed email. -Hard to advance, with around 15 plus team leaders per site and only 1 assistant site director position and 1 site director position. It's hard to move up in the company.

2.0
28 Nov 2018

Heading in the Wrong Direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solving real issues, serving kids who really need a helping hand. Staff on the ground are so dedicated and such thankless servants. Truly a place where the impact of the gospel is seen.

Cons

Organization is growing so large, the leadership is losing touch with the the kids. Executive Director is too busy for anything but fundraising. Aggressive goals for growth and expansion are compromising the quality of programming, but leadership continues to turn a blind eye and dresses up results.

Viewing 1 - 3 of 51 Reviews

Glassdoor has 53 By The Hand reviews submitted anonymously by By The Hand employees. Read employee reviews and ratings on Glassdoor to decide if By The Hand is right for you.