Does CallMiner pay their employees well?

According to anonymously submitted Glassdoor reviews, CallMiner employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at CallMiner. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at CallMiner?

79% of CallMiner employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CallMiner 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CallMiner?

Customer Success Manager (6) , Sales (5) , Sales Director (4) , BDR (3) , Business Analyst (3) , Business Development Representative (BDR) (3) , Project Manager (3) , Sales Representative (3) , Software Developer (3) , Customer Success (2) , Customer Success Director (2) , Manager (2) , Marketing (2)

What are the pros of working at CallMiner according to real employee reviews?

"Great people and a good product to learn in depth." ((in 17 reviews)); "Great leadership who actually coach and make themselves accessible and try to be transparent." ((in 9 reviews)); "The pandemic has brought welcome changes such as WFH and better benefits." ((in 6 reviews)); "While continuing to evolve and grow, CallMiner has maintained a satisfying environment that allows for continued training, career development, and personal growth." ((in 4 reviews)); "Active CEO who is involved and not afraid to get his hands dirty." ((in 4 reviews))

What are the cons of working at CallMiner according to real employee reviews?

"no work / life balance in certain parts of the org... frequent layoffs" ((in 5 reviews)); "You’ll be forced to work the same tired, cold opportunities that should have been deactivated a long time ago, when the client said they bought something else." ((in 3 reviews))

What are employees saying about CallMiner redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CallMiner redundancy and their outlook for job security at CallMiner in 2026.

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CallMiner

CallMiner Reviews

4.0

79% would recommend to a friend

(126 total reviews)

Jeff Gallino

89% approve of CEO

72% positive business outlook

Ratings by category

4.2

Culture and values

4.1

Work/Life balance

4.0

Diversity and inclusion

3.9

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

CallMiner has an employee rating of 4.0 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallMiner employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

1.0

25 Apr 2024

Poor Company, frequent layoffs - PLEASE AVOID!

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Some of the people are great

Cons

Lack of leadership direction Poor treatment of staff Mass layoffs Look

1.0

25 Oct 2023

Not as it seems

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Salary renumeration seems great remote working an advantage Diverse, inclusive place to work Udemy training available

Cons

Micromanaging is next level No overtime payment Working beyond shift times expected to keep up with various timezones No recognition for going above and beyond lots of back to back meetings, a lot of people on conference calls for no reason. Upper management feel the need to be involved in everything PTO could be better Company runs on high stress levels, micromanagment and constant fear of redundancy. Employees made redundant in December 2022, August and October 2023 - not looking good!!

3.0

7 Sept 2023

OK

Senior solutions consultant

Recommend

CEO approval

Business outlook

Pros

work life balance maintanence easy

Cons

very US centric employer for benefits etc

Viewing 1 - 3 of 126 Reviews

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Jobs at CallMiner

Customer Success Director

Waltham, MA

US$114K - US$166K /yr

(Glassdoor Est.)

View job

Customer Success Director