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Carlson Restaurants

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Carlson Restaurants Reviews

3.3

56% would recommend to a friend

(59 total reviews)
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Nick Shepherd

65% approve of CEO

33% positive business outlook

Carlson Restaurants has an employee rating of 3.3 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carlson Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

59 reviews
1.0
15 Jun 2008

Be afraid, be very afriad!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

50% discount on food bills helped you appreciate the job at times, but it's mainly the banter and the friendships you have with other employees that get you throught a shift. I found that the job is also fairly similar from TGI Friday stores across the UK so it was easy for me to transfer from store to store if I needed to. If you are able to plan you life 3 weeks in advance with no room for spur of the moment days off or any illness then the rota system may work out for you. Also if you really want to make a lot of money and you're a happy friendly person then the tips are fabulous and go into your pocket at the end of every night.

Cons

Managers have very little respect for their employees. They demand a lot from you even as a part time employee and forget any help or support you've given them in an instant if you do something remotely wrong or clumsy. The smell of food is a constant problem as you always feel hungry, and you end up spending half your wages on meals there. In TGI's there is a definite mindset you need to have to work there so if you are not open minded you ma find it hard to deal with the dirty minds the huge array of personalities and the cliques.

1.0
7 May 2012
Recommend
CEO approval
Business outlook

Pros

They have restaurants all over the world. They were the leader in the restaurant industry, setting the stage for social dining and getting together after work to share a drink, relax and have fun.

Cons

You will have no voice, you will be micromanaged, you will feel disconnected and mis-led. You will not be recognized for hard work or initiative. The top leadership changes often - each one coming in with the next GRAND idea, and a big ego. They have lost what they are all about.

4.0
9 Dec 2010
Recommend
CEO approval
Business outlook

Pros

A great working atmosphere in the corporate office. A fun company culture that emphasized employee interaction. Pay (at least for our group) was competitive with other restaurant companies . Many of the employees in the corporate office do a lot to make it a great place to work and inject their personalities into the culture. Many of the employees will go above & beyond to service the stores. A very good place to pick up skills and enjoy working for a company that seems to truly care about creating a great atmosphere to work in. It was great to be able to take part in sampling new menu items in the test kitchen. They even have vending machines that dispense free cans of beer after 5pm.

Cons

Tough industry post 9/11. Corporate parent interferes a lot in normal operations. Lots of layoffs in corporate office after a failed attempt at outsourcing many internal functions through IBM has left a lot of scars. Still fairly short-handed in several of the corporate departments. A lot of stress due to unrealistic expectations for the restaurant arm of the company from the corporate parent has led to many of the senior management to leave the company. Many times you will be left banging your head against the wall in frustration. There seems to be a lot of lost opportunities over the years to speed past competitors, many of the operations group seemed to be spinning in place due to lack of a clear vision.

Viewing 1 - 3 of 59 Reviews

Glassdoor has 62 Carlson Restaurants reviews submitted anonymously by Carlson Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Carlson Restaurants is right for you.