Carpetright Reviews | Glassdoor.co.uk

Carpetright Reviews

Updated Sep 23, 2019

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3.3
56%
Recommend to a Friend
67%
Approve of CEO
Carpetright Chief Executive Wilf Walsh (no image)
Wilf Walsh
32 Ratings
Pros
  • "(in 6 reviews)

  • "The company has made massive improvement to work life balance around the Xmas holidays in recent years(in 4 reviews)

Cons
  • "Be prepared to work long hours and most public holidays, late evenings etc(in 6 reviews)

  • "(in 4 reviews)

More Pros and Cons
  1. "Regional administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Regional Administrator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carpetright full-time for more than 3 years

    Pros

    Carpetright are a great company to work for, there is always opportunity to progress within the company. Senior management are very supportive and believe in their team

    Cons

    There is no consistency when inducting new colleagues

    Advice to Management

    Senior management to be seen in stores more often

    Carpetright2019-02-13
  2. "Avoid unless you want to do work of 3 people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carpetright full-time for more than 3 years

    Pros

    Money is Good. Free Uniform.

    Cons

    Run by people who dont know the UK Flooring Retail Market

    Advice to Management

    Leave and let people who know what they are doing run the company

    Carpetright2019-09-23
  3. "Store staff great.. Everything else horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Deputy Manager in Brighton, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carpetright full-time for more than 5 years

    Pros

    Money, great in store staff

    Cons

    Hours, management, unreliable delivery service

    Carpetright2019-08-14
  4. "Sales advisor at carpetright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Hayes, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Carpetright full-time for more than a year

    Pros

    Friendly team and fun to work with, you can also be yourself which helps build confidence with staff and customers

    Cons

    - Weekend working - High levels of sickness/staff turnover which leads to increased workload for you but this depends on the store - Can get a little cutthroat on the sales floor but in general not too bad

    Advice to Management

    - as there is a lot of competition in this industry try and offer more competitive salary/bonus packages to retain valued staff members

    Carpetright2019-08-05
  5. "Great colleagues"

    StarStarStarStarStar
    Former Employee - Sales Advisor 

    I worked at Carpetright full-time

    Pros

    Recognition for hard work, great people, good training and room to grow

    Cons

    Low salary however all commission you make gets paid to you with no cap

    Carpetright2019-07-09
  6. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Bath, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carpetright part-time for less than a year

    Pros

    Commission good incentive, good pay extra hours

    Cons

    Poor management, pressured staff, poor organization and communication in the management part

    Advice to Management

    Start treating your staff better

    Carpetright2019-07-08
  7. "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in South Shields, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carpetright full-time for less than a year

    Pros

    No good reasons . terrible company

    Cons

    No training. Expect you to sell things customers dont need. Hard sell. Terrible health and safety. Bullying. Horrendous house keeping. Filthy. If you have good management experience do not work for this company. It's for people with no management experience, no people skills, and would do well working in a market.. People train you who don't know there job or been trained themselves.

    Advice to Management

    To much to mention. If i could rate zero stars i would

    Carpetright2019-07-30
  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carpetright full-time

    Pros

    Great colleagues, fair pay, good head office support

    Cons

    Work life balance , short staffs in many stores, High amount of physical work for sales colleagues and store management

    Advice to Management

    More aware of customer experience being negatively affected by lack of colleagues on shop floor at times.

    Carpetright2019-05-08
  9. "Collect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Carpetright full-time

    Pros

    Great company to work for.

    Cons

    Not so great company to work for

    Advice to Management

    Keep up the good work!

    Carpetright2019-04-17
  10. "Great Career Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carpetright full-time

    Pros

    Feels like a family. Great support network between store and SSO colleagues. Senior managers are open to ideas and encourage you to grow and develop within the business. Lots of opportunities for career progression. Can tell the colleagues love the brand and are loyal.

    Cons

    Onboarding process varies. This is being worked on however and improvements made.

    Carpetright2019-02-07
Found 59 reviews